---
product_id: 8116560
title: "HP OfficeJet 7612 Wide Format All-in-One Printer with Wireless & Mobile Printing, HP Instant Ink or Amazon Dash Replenishment Ready (G1X85A)"
brand: "hp"
price: "£374.05"
currency: GBP
in_stock: true
reviews_count: 9
category: "Hp"
url: https://www.desertcart.co.uk/products/8116560-hp-officejet-7612-wide-format-all-in-one-printer-wireless
store_origin: GB
region: United Kingdom
---

# Prints up to 13x19 inches wide format Wireless & mobile printing via HP ePrint & AirPrint ENERGY STAR 2.0 certified, eco-friendly duplex printing HP OfficeJet 7612 Wide Format All-in-One Printer with Wireless & Mobile Printing, HP Instant Ink or Amazon Dash Replenishment Ready (G1X85A)

**Brand:** hp
**Price:** £374.05
**Availability:** ✅ In Stock

## Summary

> 🖨️ Elevate your office game with wide-format power and wireless freedom!

## Quick Answers

- **What is this?** HP OfficeJet 7612 Wide Format All-in-One Printer with Wireless & Mobile Printing, HP Instant Ink or Amazon Dash Replenishment Ready (G1X85A) by hp
- **How much does it cost?** £374.05 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.co.uk](https://www.desertcart.co.uk/products/8116560-hp-officejet-7612-wide-format-all-in-one-printer-wireless)

## Best For

- hp enthusiasts

## Why This Product

- Trusted hp brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Eco-Smart Printing:** Save up to 50% on paper with automatic two-sided printing and reduce your carbon footprint with ENERGY STAR 2.0 certification.
- • **All-in-One Efficiency:** Copy, scan, fax, and print with a single compact device featuring an automatic document feeder and intuitive touchscreen control.
- • **Wide-Format Brilliance:** Print stunning color documents and photos up to 13x19 inches—perfect for professional presentations and marketing materials.
- • **Reliable Original HP Ink:** Use HP 932/933 cartridges for laser-quality text and vivid colors that dry fast and resist water—print more pages with XL options.
- • **Seamless Mobile Connectivity:** Print effortlessly from your smartphone or tablet anywhere with HP ePrint, AirPrint, and Wireless Direct—stay productive on the go.

## Overview

The HP OfficeJet 7612 is a versatile wide-format all-in-one inkjet printer designed for professionals needing high-quality color prints up to 13x19 inches. It supports wireless and mobile printing, automatic duplexing, and includes an automatic document feeder and touchscreen interface. ENERGY STAR 2.0 certified, it balances performance with eco-conscious features, using Original HP 932/933 ink cartridges for reliable, vivid output. Ideal for office environments requiring large-format printing, scanning, copying, and faxing in a single device.

## Description

Get noticed with versatile, wide-format printing: Print eye-catching color in a wide range of sizes—from 3x5 to 13x19 inches. Scan, copy, and fax with ease. Create borderless flyers, brochures, marketing materials, and more in-house—for less than a print shop. Count on Original HP inks to deliver fast-drying, water-resistant documents that stay vivid for decades. Rely on time-saving features to ease office tasks: Scan large documents in a single pass, using the 11x17-inch glass on this surprisingly compact e-all-in-one. Reload paper less and handle large print jobs, using the automatic document feeder and 250-sheet paper tray. Simplify workflows. Business apps let you access, store, print, and more—right from the color display. Connect and print—at the office or on the go; Print wirelessly on your office network and share this HP e-all-in-one with other wireless-enabled PCs. Print from your smartphone or tablet from virtually anywhere with HP ePrint. Print from your wireless-enabled mobile device—without a network—using wireless direct printing. Reduce your impact without sacrificing performance: Save energy without sacrificing performance—this device is ENERGY STAR 2.0 qualified. Save up to 50% on paper costs, using automatic two-sided printing. Reduce your impact—easily recycle your Original HP ink cartridges for free through HP Planet Partners.

Review: The perfect do-all, wide-format printer for a graphics shop or home business -- at a very reasonable price.. - Wow! The package deposited on my front porch by FedEx was really big, and heavy. It came double-boxed (display box by manufacturer inside of perfectly fitted plain brown shipping box.) Unpacking it, I never saw so many protective films and blue tabs to pull off. This thing was very well secured for shipping. The machine itself is significantly smaller and lighter than the box it came in, as the box had considerable cushion space inside. I think half the weight of the shipped package is in the boxes and packing. Still, the printer footprint itself is large enough to take up half a large desk top. I decided to put the boxes back together, turn them upside down, and use the box as a table for the printer. Sure, it is an ugly table, but it beats losing half a desktop or conference table. And I can always put a throw over the box to improve its appearance. I already have an HP OfficeJet 7000 wide format printer, which the 7612 will replace. The reason I upgraded was because the 7000 just prints, and I wanted the wide format scanner of the 7612. What I get in addition is a printer that does e-print, prints from my smart phone, prints from the cloud, prints over WiFi, and prints on the Ethernet -- all simultaneously - you don't have to set one and forego the others . And it also prints on both sides, has a document feeder. and also sends and receives faxes, though I seldom have need for fax anymore. The kicker for the purchase was the sale price -- near the same I paid for the 7000 -- which is one hell of a good deal, especially as the 7000 is two generations back. The 7612 also comes with the rear attachment to do duplex (both sides) printing automatically. That was an unexpected (and pleasant) surprise. No need to handle the paper manually anymore. it also comes with a starter set of ink cartridges - separate cartridge for each ink color -- HP 932/932XL Black HP 933/933XL Yellow HP 933/933XL Cyan HP 933/933XL Magenta The ink is expensive, but not as expensive as some other brands. You get a reasonable supply for the price. The XL cartridge provides extra ink. Setup was fairly straightforward and easy, and the instructions are good. I don't think the professional setup option for an extra $50+ is necessary at all (but then I am an engineer and would never dream of calling in a technician :) ). Picking the printer off the floor and putting it on a table or desk is about the hardest thing you will have to do. I'm pushing 75, and it wasn't a struggle for me. Then you pop in all the things that are packed separately: the duplex attachment, and the paper trays, and you are almost done. Then plug the power pak into the printer, and the wall plug into a power source (I plug into my UPS surge protector outlet), an press the ON button. If you are on ethernet, then hook the printer up to your hub, and it can access the internet and upgrade its firmware automatically. If you are wireless, then you have a few more steps to go through first. Once you power it up, Swing the control display screen up so you can read it standing up, and it starts a self-diagnosis. Stand by it, because it is going to ask you some questions (I answered YES to all of them.) When it starts looking for the ink cartridges, swing the top up to access the inside, and the ink tray will come out of its nest and park so you can insert the cartridges. A little panel swings down so you load them. Pay attention to put the colors in the right slots. Swing the little panel back in place, close the machine. Put some paper in the feed tray, and it will then start a process of automatically aligning the printheads, and print out a test sheet. All the paper that the 7612 can print on fit completely in the expandable feeder tray. No need to hand-feed large paper stock. The only con is that you can only store one size paper at a time in the tray. But for the price you pay for the printer, that is a minor inconvenience, as you would have to pay several hundred dollars more for a printer with multiple feed trays. Now it is time to insert the enclosed CD into your PC and load in some drivers so your PC can access the printer. (I then go into my PC's control panel and set the printer as the default, as I have multiple printers to choose from.) If you are wireless, you will probably have to enter the password to your wireless network, so have it ready. Then print something to prove your done. A final word about HP --- Most of my computer related equipment is HP brand. I have had very good luck with HP. I am also reasonably close to an HP-authorized repair shop if need be for warranty service, or for the rare occurrence of an out-of-warranty repair, I recommend this product (if it meets your needs) and I would buy it again. EDIT: (3 FEb2018) Its going on two years now, and not one single problem with this machine. I remain very pleased with it.
Review: HP OfficeJet 7612 Does Bad With Two Sided Printing - I bought this printer on July 1, 2016. It arrived on July 6, 2016. Today, August 23, 2016, desertcart is sending UPS to pick it up and take in back. This review is in three parts: Story, Good, and Bad. The Story is first. We have used another manufacturers printers for 20-25 years, but the current one after several years of service was dying. Since we had good experiences in the past with HP we decided to look at their product line and see if they had what we needed. We wanted to print Letter size to 11" x 17" posters. We wanted to print photographs of various sizes. We wanted to print on card stock or on Avery business cards. Our last printer was an all-in-one. We wanted to print, scan, and copy. Fax was not important. We had ADF and two sided automatic printing of printing, which is sometimes called duplex printing. The HP OfficeJet 7612 Wide Format All-In-One fit that list so I went to the store front of a national chain and ordered one for me to pickup. It arrived. I took it home. It would not turn on. HP Support agreed it was a problem and offered me two unsatisfactory time delaying solutions with one of them involving my credit card. I said no thank you and three hours after I picked it up, I returned it to the store front of a national chain for a full refund. I decided that since I was running out of ink on the old printer, I needed to new one fast. Lemons happen sometimes. HP was given the benefit of the doubt, and I ordered one from desertcart. With desertcart Prime, it came fast. It was unpacked quickly. It turned on. It was set up on our home wireless network quickly. It printed. Some problems were noted over the next week or two. They are covered under the Bad part. Eventually, it was determined that it could not be fixed, and HP offered to send me a refurbished, certified unit. I called desertcart, and they said it was still eligible for return for a full refund. I was done with HP OfficeJet 7612s. UPS is scheduled to pick it up today. What was good? It did print letter, legal, and 11x17 plain paper and did a good job on single sided printing. It printed on card stock and business card paper. It printed photographs. The quality across the board was good. It is big and heavy, but then it has to be if is going to print, scan, and copy large paper sizes. For just letter sized work and photographs up to 8x10, it is overkill. It was bought for the 11x17 so it had to be big. What was bad? It kept saying the printer was off line. It was not consistent. Sometimes it would be on line for days. Other times it went off line after each print job. If you have computers, iPads, and iPhones scattered across the house, walking over to he printer to turn if off and then on so it will be on-line does not cut it for a wireless printer. I looked at HP Support. I learned that a lot of people across a lot of printers have this problem. HP Support had a multi-page, multi-step generic printer how to handle tutorial. Obviously, HP has a problem. I finally Googled their 1-800 number because if it is on their website it is hidden. HP Support did a remote access to my computer. They went it to a device driver and hardcoded the printer's IP address in one of the screens. It eliminated the off line printer problem. Of course, if the wireless network or computer get reconfigured, this may fail again. Interestingly, this was only done to one computer, which is on most of the time. Other computers, iPads, and iPhones stopped encountering the off line printer problem. I do not know if the computer that had the hard coded IP address in it was turned off whether or not the off line printer problem would resurface. I noted that some times my margins when I printed were changed. I did an alignment. It helped in that the problem was know centered. If the margins were changed, it was like they were all changed the same amount. Using Google, I found that a lot of HP 7612 users were having margin problems. The fixes were workarounds and not fixes. HP Support did not seem to be doing very well with the problem. Finally, I saw someone say the margins were only changed when two sided printing was done. Sure enough, the margins were WYSIWYG when I printed a file single sided. When the same document was printed two sided or duplex, margins were increased roughly 25% and all text and pictures shrunk to fit in the remaining space. I Googled for the HP 1-800 number again. HP Support did remote access and looked at all sorts of things. They actually suggested in set narrower margins to compensate for the expansion. I pointed out that type would have to be set bigger as well. It was not a solution. I was not trying to get an immediate print job to print more or less usable. I was trying to make it WYSIWYG. I went through 3 different HP Support people. The first one dropped my call a minute into it. The second one hung in 1 1/2 hours. This person uninstalled the HP software and then reinstalled it. The restart after the reinstall collided with Microsoft Windows Updates in queue. She said she would call back in an hour. An hour and three quarters later I called and got a third person. After a while he said a case manager would get back to me. This was Friday night. Monday morning, the HP Support's Case Manager called. She did the remote access thing and basically repeated what other HP Support personnel had done. She said that the hardware had a problem. They would ship a certified printer to me. I said that I would talk to desertcart. desertcart deserves 5 stars. They are taking the printer back. I can not recommend the HP OfficeJet 7612 to anyone. The off line printer problem can be addressed, but it does look like a problem across their printer product line. The duplex printing is broken. Anyone who things it is a hardware problem may do so, but the data is going to the printer as electronics through the air. The printer is interpreting it and putting in on the page. It looks like software to me. I don't see how a new piece of hardware is going to fix what I believe to be bad software. Based on the information in their own forum, this problem is pretty bad. If you are printing single sided large pieces for the most part, you can live with it. If you are really multi-functional you can't.

## Features

- Main functions of this HP color inkjet photo printer: copy, scan, fax, wide-format printing, wireless printing, AirPrint, two-sided duplex printing, touchscreen, automatic document feeder, and more
- Mobile printing: print from anywhere using your smartphone or tablet with the free HP ePrint app, easily print from your iPhone or iPad with AirPrint, print even without a network using Wireless Direct printing
- Print eye-catching color in a wide range of sizes—from 3x5 to 11x17 and 13x19 inches—with HP OfficeJet 7612
- Laser quality text and brilliant color for all your documents and projects
- Use Original HP 932 & HP 933 Ink cartridges for great result print after print. Original HP ink prints up to 2x the pages as refilled cartridges
- Scan and copy large documents in a single pass, using the 11x17-inch glass on this surprisingly compact all-in-one
- Paper sizes supported: A4; Letter; B5; 11x17 (Tabloid); A3
- One-year limited hardware warranty; 24-hour, 7 days a week Web support

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B00JOI5O8C |
| Additional Printer functions | Copy |
| Best Sellers Rank | #769,035 in Office Products ( See Top 100 in Office Products ) #106 in Wide Format & Plotter Printers |
| Color Depth | 24 bits_per_pixel |
| Compatible Cartridge | HP 932/933 |
| Compatible Devices | Laptops, PC |
| Control Method | Voice |
| Controller Type | Amazon Alexa, Vera |
| Customer Reviews | 3.4 3.4 out of 5 stars (369) |
| Date First Available | July 7, 2014 |
| Dual-sided printing | Yes |
| Duplex | Automatic |
| Global Trade Identification Number | 00888182658864 |
| Hardware Interface | Ethernet |
| Included Components | Printer |
| Initial page print time | [ESTIMATE] 10-30 seconds |
| Ink Color | Black |
| Is Discontinued By Manufacturer | No |
| Item Weight | 38.8 pounds |
| Item model number | 7612 |
| Manufacturer | HP |
| Max Copy Speed (Black & White) | 33 ppm |
| Max Input Sheet Capacity | 250 |
| Max copy resolution black-white | 1200 dpi |
| Max copy resolution color | 1200 dpi |
| Maximum Black and White Print Resolution | 1200 dots_per_inch |
| Maximum Color Print Resolution | 1200 dpi |
| Maximum Media Size | 13 x 19 inch |
| Maximum copies per run | 33 copies |
| Memory Storage Capacity | 64 MB |
| Model Series | G1X85A |
| Number of Trays | 1 |
| Output sheet capacity | 250 |
| Print media | Paper (plain) |
| Printer Ink Type | inkjet |
| Product Dimensions | 19.89 x 24.29 x 11.69 inches |
| Scanner Type | Photo |
| Sheet Size | 11 inch x 17 Inches, 13 inch x 19 Inches |
| Smart Home Compatibility | Smart Home Compatible |
| Specific Uses For Product | Office |
| Supported Media Sizes | 13 x 19 inches |
| Total USB Ports | 1 |
| UPC | 888182658864 |
| Warranty Type | limited warranty |
| Wattage | 27.7 watts |

## Product Details

- **Brand:** HP
- **Color:** Black
- **Connectivity Technology:** USB
- **Item Weight:** 38.8 Pounds
- **Max Printspeed Monochrome:** 15
- **Maximum Print Speed (Color):** 8
- **Model Name:** FBA_G1X85A#B1H
- **Printer Output:** Color
- **Printing Technology:** Inkjet
- **Special Feature:** Auto Document Feeder

## Images

![HP OfficeJet 7612 Wide Format All-in-One Printer with Wireless & Mobile Printing, HP Instant Ink or Amazon Dash Replenishment Ready (G1X85A) - Image 1](https://m.media-amazon.com/images/I/51xPYgNd7KL.jpg)
![HP OfficeJet 7612 Wide Format All-in-One Printer with Wireless & Mobile Printing, HP Instant Ink or Amazon Dash Replenishment Ready (G1X85A) - Image 2](https://m.media-amazon.com/images/I/61-EzK82PhL.jpg)
![HP OfficeJet 7612 Wide Format All-in-One Printer with Wireless & Mobile Printing, HP Instant Ink or Amazon Dash Replenishment Ready (G1X85A) - Image 3](https://m.media-amazon.com/images/I/61BCaStOenL.jpg)
![HP OfficeJet 7612 Wide Format All-in-One Printer with Wireless & Mobile Printing, HP Instant Ink or Amazon Dash Replenishment Ready (G1X85A) - Image 4](https://m.media-amazon.com/images/I/61PH7bJSnQL.jpg)
![HP OfficeJet 7612 Wide Format All-in-One Printer with Wireless & Mobile Printing, HP Instant Ink or Amazon Dash Replenishment Ready (G1X85A) - Image 5](https://m.media-amazon.com/images/I/61ZjaAg9izL.jpg)

## Questions & Answers

**Q: Does the 7612 have a removable lid so that it can scan large books and rolled maps?**
A: I don't think it can be removed, it has a wire running from the bottom to the lid. It does raise to a straight up position and the hinges will lift a little bit, like if you wanted to lay something thick down and still close the lid, what I would call a floating lid.  If you had something you needed to push across (not rotate) to copy, you probably could do that if it was fairly flat and would go between the hinges a space of maybe a little over 13 inches.

**Q: is this an air printer?  I am looking for an 11 X 17 air printer**
A: The printer does have apple air print and also a downloaded app from app store for eprint

**Q: When scanning a multi-page document, does the HP Officejet 7612 put all the pages into one file or into many files? Thanks for your help!**
A: It can do both.  If you "push" the scans to a computer and use the multi-document feeder, select PDF, and it will roll them all into one document.  If you "pull" a document from your computer, you can use the Scan icon, load the documents into the multi-document feeder and scan each one into a single PDF.  The pages show up in the left sidebar in the scan window.

**Q: What is the max paper weight the printer will handle?**
A: I have sent 110 lb card stock in... with a little help and 1 in 10 jams. The 40lb photo paper works without any help. I think the surface of the photo paper is easier to grab.

## Customer Reviews

### ⭐⭐⭐⭐⭐ The perfect do-all, wide-format printer for a graphics shop or home business -- at a very reasonable price..
*by D***M on February 24, 2016*

Wow! The package deposited on my front porch by FedEx was really big, and heavy. It came double-boxed (display box by manufacturer inside of perfectly fitted plain brown shipping box.) Unpacking it, I never saw so many protective films and blue tabs to pull off. This thing was very well secured for shipping. The machine itself is significantly smaller and lighter than the box it came in, as the box had considerable cushion space inside. I think half the weight of the shipped package is in the boxes and packing. Still, the printer footprint itself is large enough to take up half a large desk top. I decided to put the boxes back together, turn them upside down, and use the box as a table for the printer. Sure, it is an ugly table, but it beats losing half a desktop or conference table. And I can always put a throw over the box to improve its appearance. I already have an HP OfficeJet 7000 wide format printer, which the 7612 will replace. The reason I upgraded was because the 7000 just prints, and I wanted the wide format scanner of the 7612. What I get in addition is a printer that does e-print, prints from my smart phone, prints from the cloud, prints over WiFi, and prints on the Ethernet -- all simultaneously - you don't have to set one and forego the others . And it also prints on both sides, has a document feeder. and also sends and receives faxes, though I seldom have need for fax anymore. The kicker for the purchase was the sale price -- near the same I paid for the 7000 -- which is one hell of a good deal, especially as the 7000 is two generations back. The 7612 also comes with the rear attachment to do duplex (both sides) printing automatically. That was an unexpected (and pleasant) surprise. No need to handle the paper manually anymore. it also comes with a starter set of ink cartridges - separate cartridge for each ink color -- HP 932/932XL Black HP 933/933XL Yellow HP 933/933XL Cyan HP 933/933XL Magenta The ink is expensive, but not as expensive as some other brands. You get a reasonable supply for the price. The XL cartridge provides extra ink. Setup was fairly straightforward and easy, and the instructions are good. I don't think the professional setup option for an extra $50+ is necessary at all (but then I am an engineer and would never dream of calling in a technician :) ). Picking the printer off the floor and putting it on a table or desk is about the hardest thing you will have to do. I'm pushing 75, and it wasn't a struggle for me. Then you pop in all the things that are packed separately: the duplex attachment, and the paper trays, and you are almost done. Then plug the power pak into the printer, and the wall plug into a power source (I plug into my UPS surge protector outlet), an press the ON button. If you are on ethernet, then hook the printer up to your hub, and it can access the internet and upgrade its firmware automatically. If you are wireless, then you have a few more steps to go through first. Once you power it up, Swing the control display screen up so you can read it standing up, and it starts a self-diagnosis. Stand by it, because it is going to ask you some questions (I answered YES to all of them.) When it starts looking for the ink cartridges, swing the top up to access the inside, and the ink tray will come out of its nest and park so you can insert the cartridges. A little panel swings down so you load them. Pay attention to put the colors in the right slots. Swing the little panel back in place, close the machine. Put some paper in the feed tray, and it will then start a process of automatically aligning the printheads, and print out a test sheet. All the paper that the 7612 can print on fit completely in the expandable feeder tray. No need to hand-feed large paper stock. The only con is that you can only store one size paper at a time in the tray. But for the price you pay for the printer, that is a minor inconvenience, as you would have to pay several hundred dollars more for a printer with multiple feed trays. Now it is time to insert the enclosed CD into your PC and load in some drivers so your PC can access the printer. (I then go into my PC's control panel and set the printer as the default, as I have multiple printers to choose from.) If you are wireless, you will probably have to enter the password to your wireless network, so have it ready. Then print something to prove your done. A final word about HP --- Most of my computer related equipment is HP brand. I have had very good luck with HP. I am also reasonably close to an HP-authorized repair shop if need be for warranty service, or for the rare occurrence of an out-of-warranty repair, I recommend this product (if it meets your needs) and I would buy it again. EDIT: (3 FEb2018) Its going on two years now, and not one single problem with this machine. I remain very pleased with it.

### ⭐ HP OfficeJet 7612 Does Bad With Two Sided Printing
*by J***G on August 23, 2016*

I bought this printer on July 1, 2016. It arrived on July 6, 2016. Today, August 23, 2016, Amazon is sending UPS to pick it up and take in back. This review is in three parts: Story, Good, and Bad. The Story is first. We have used another manufacturers printers for 20-25 years, but the current one after several years of service was dying. Since we had good experiences in the past with HP we decided to look at their product line and see if they had what we needed. We wanted to print Letter size to 11" x 17" posters. We wanted to print photographs of various sizes. We wanted to print on card stock or on Avery business cards. Our last printer was an all-in-one. We wanted to print, scan, and copy. Fax was not important. We had ADF and two sided automatic printing of printing, which is sometimes called duplex printing. The HP OfficeJet 7612 Wide Format All-In-One fit that list so I went to the store front of a national chain and ordered one for me to pickup. It arrived. I took it home. It would not turn on. HP Support agreed it was a problem and offered me two unsatisfactory time delaying solutions with one of them involving my credit card. I said no thank you and three hours after I picked it up, I returned it to the store front of a national chain for a full refund. I decided that since I was running out of ink on the old printer, I needed to new one fast. Lemons happen sometimes. HP was given the benefit of the doubt, and I ordered one from Amazon. With Amazon Prime, it came fast. It was unpacked quickly. It turned on. It was set up on our home wireless network quickly. It printed. Some problems were noted over the next week or two. They are covered under the Bad part. Eventually, it was determined that it could not be fixed, and HP offered to send me a refurbished, certified unit. I called Amazon, and they said it was still eligible for return for a full refund. I was done with HP OfficeJet 7612s. UPS is scheduled to pick it up today. What was good? It did print letter, legal, and 11x17 plain paper and did a good job on single sided printing. It printed on card stock and business card paper. It printed photographs. The quality across the board was good. It is big and heavy, but then it has to be if is going to print, scan, and copy large paper sizes. For just letter sized work and photographs up to 8x10, it is overkill. It was bought for the 11x17 so it had to be big. What was bad? It kept saying the printer was off line. It was not consistent. Sometimes it would be on line for days. Other times it went off line after each print job. If you have computers, iPads, and iPhones scattered across the house, walking over to he printer to turn if off and then on so it will be on-line does not cut it for a wireless printer. I looked at HP Support. I learned that a lot of people across a lot of printers have this problem. HP Support had a multi-page, multi-step generic printer how to handle tutorial. Obviously, HP has a problem. I finally Googled their 1-800 number because if it is on their website it is hidden. HP Support did a remote access to my computer. They went it to a device driver and hardcoded the printer's IP address in one of the screens. It eliminated the off line printer problem. Of course, if the wireless network or computer get reconfigured, this may fail again. Interestingly, this was only done to one computer, which is on most of the time. Other computers, iPads, and iPhones stopped encountering the off line printer problem. I do not know if the computer that had the hard coded IP address in it was turned off whether or not the off line printer problem would resurface. I noted that some times my margins when I printed were changed. I did an alignment. It helped in that the problem was know centered. If the margins were changed, it was like they were all changed the same amount. Using Google, I found that a lot of HP 7612 users were having margin problems. The fixes were workarounds and not fixes. HP Support did not seem to be doing very well with the problem. Finally, I saw someone say the margins were only changed when two sided printing was done. Sure enough, the margins were WYSIWYG when I printed a file single sided. When the same document was printed two sided or duplex, margins were increased roughly 25% and all text and pictures shrunk to fit in the remaining space. I Googled for the HP 1-800 number again. HP Support did remote access and looked at all sorts of things. They actually suggested in set narrower margins to compensate for the expansion. I pointed out that type would have to be set bigger as well. It was not a solution. I was not trying to get an immediate print job to print more or less usable. I was trying to make it WYSIWYG. I went through 3 different HP Support people. The first one dropped my call a minute into it. The second one hung in 1 1/2 hours. This person uninstalled the HP software and then reinstalled it. The restart after the reinstall collided with Microsoft Windows Updates in queue. She said she would call back in an hour. An hour and three quarters later I called and got a third person. After a while he said a case manager would get back to me. This was Friday night. Monday morning, the HP Support's Case Manager called. She did the remote access thing and basically repeated what other HP Support personnel had done. She said that the hardware had a problem. They would ship a certified printer to me. I said that I would talk to Amazon. Amazon deserves 5 stars. They are taking the printer back. I can not recommend the HP OfficeJet 7612 to anyone. The off line printer problem can be addressed, but it does look like a problem across their printer product line. The duplex printing is broken. Anyone who things it is a hardware problem may do so, but the data is going to the printer as electronics through the air. The printer is interpreting it and putting in on the page. It looks like software to me. I don't see how a new piece of hardware is going to fix what I believe to be bad software. Based on the information in their own forum, this problem is pretty bad. If you are printing single sided large pieces for the most part, you can live with it. If you are really multi-functional you can't.

### ⭐⭐⭐⭐ This printer/scanner is great! I use it for illustration and graphic scans ...
*by N***S on November 7, 2016*

This printer/scanner is great! I use it for illustration and graphic scans and prints, and it does a great job for the price. The wireless set up is a breeze and the quality of the scans is high. The prints are of good office quality (not art print quality). The unit is pretty huge though with the paper tray attachments on, it surprised me even though I knew the dimensions going in, it barely fit in my home office. However, I got the dreaded error "scanner failure: unable to print, scan or send fax" pretty early on, and even though I went through all the recommended steps to resolve the issue, I had to send back the item and reorder a new one, which is a hassle. I am hoping this was a fluke and that the new one, which is arriving this week, works well. From what I learned on forums and from the Amazon tech support, if you get that error, save yourself time and just send back the item.

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*Product available on Desertcart United Kingdom*
*Store origin: GB*
*Last updated: 2026-05-20*