I received the suitcase and it is locked! What is the code to open the lock?

Mine arrived locked too, I tried everything to open. Eventually after starting at 000, 629 tries at the combination later it finally popped open. That took about 25 minutes. Good luck!

What is the empty case weight?

The 28” is advertised as 9.5lbs. Mine just arrived and it weighs 10.1lbs on my luggage scale.

Will the 28” spinner be a problem while checking in the bag with American Airlines? They say the checked bag should be 62” and this is 65”

I got the 24 inch and measured it and found out that the dimensions here on Amazon as well as on the Samsonite website isn't accurate. The 24 inches was supposed to be 60.9 linear inches according to Samsonite website, but I measured it and it was just 57.5 inches. When expanded, it was 59 inches. So I returned it and now thinking if I should just get the 28 inches.

How I unlock it if forgot password??

Only issue with suitcase was no instructions on setting combo. BUT called Samsonite and were so helpful. Use a pen tip to push in the lil divot inbetween dials and lock. Reset. Push lock to the combo and pop, unlocked

Samsonite Freeform Spinner 28

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

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£444.20

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Sold byAmazon UKDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🧳 Travel smart, travel sleek — the future of luggage is here!

PACK LIKE A PRO - Cross ribbons keep your belongings secure and wrinkle-free, so you arrive looking sharp.
FLEXIBLE STORAGE - Expandable design gives you extra room when you need it—perfect for spontaneous shopping sprees.
EFFORTLESS MOBILITY - Double spinner wheels glide smoothly in every direction, making airport navigation a breeze.
ORGANIZED ESSENTIALS - Inner zippered pocket keeps smaller items like toiletries and gadgets neatly tucked away.
DURABLE LIGHTWEIGHT - Crafted from tough polycarbonate, this luggage balances strength with easy portability for stress-free travel.

The Samsonite Freeform Expandable Hardside Luggage combines a lightweight polycarbonate shell with durable construction and double spinner wheels for smooth 360° maneuverability. Its expandable design offers flexible packing space, while internal cross ribbons and a zippered pocket keep belongings organized and secure. Ideal for frequent travelers seeking a stylish, practical, and reliable suitcase.

Reviews

D**R

No key included for the lock

I received the luggage with a scratch. However, the worst thing is that the luggage is locked and no access code nor key is included in the package so I cannot open it... I have to ask for a refund and return it because of this.

17.07.2023

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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