We can't get the pump to work. Was depressed when we purchased it and are turning it in the direction of the arrow but it does not rise. Any ideas?

I just had this problem 1 minute ago. What worked for me was making sure my hands were dry and tractable, then twisting the entire pump CLOSED by twisting the base of the blue pump. This was to make sure that the base did not rotate along with the top part of the pump, which was what I was unknowingly doing before. THEN I held the bottom part (the base) with one hand, while twisting the top counter-clockwise with the other hand. You should feel some resistance, and it should pop up with a few turns.

It contains petrolatum and propylene glycol (both are petroleum derivitives) so definitely NOT non-comedogenic.

Can you use it on your face?

Yes. I use all their products on my 3 month old. His main area where his atopic dermatitis is, is his face.

Is this lotion white on your face?

No, it is very lite and moisturizeing, it doesn’t leaves any white residue, leaves you skin feeling soft.

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We remain fully operational. Our teams are working around the clock to ensure your deliveries continue safely.

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WE SOURCE ITEMS FROM

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Customer Support

Our Other Brands:Hewyn|Selfship

Vanicream Skin Cream

Product ID: 767889046

Details

Age Range (Description)
Adult
Brand
Vanicream
Item Form
Cream
Item Volume
473
Item dimensions L x W x H
7.6 x 7.6 x cm
Number of Items
1

🌿Gentle for acne-prone & eczema skin

💧473ml ultra-hydrating volume

⚖️Lightweight 14.4oz formula

Description

💧 Elevate your skin game with Vanicream’s pure, powerful hydration

MULTI SKIN SOLUTION - Perfect for acne-prone and eczema-affected skin
DEEP HYDRATION BOOST - Locks in moisture all day without heaviness
HIGHLY RATED LOVED - 4.7 stars from over 11,700 reviews—join the skincare elite
GENEROUS PUMP DISPENSER - Easy, mess-free application for your busy routine
DERMATOLOGIST APPROVED FORMULA - Trusted by thousands with sensitive skin

Vanicream Skin Cream offers a lightweight, dermatologist-approved moisturizing solution designed specifically for adult acne-prone and eczema-sensitive skin. With a generous 473ml pump bottle, it delivers long-lasting hydration without irritation, making it a top-rated choice among skincare professionals and enthusiasts alike.

Specifications

ASIN	B003XWG880
Age Range (Description)	Adult
Age Range Description	Adult
Amazon Bestseller	#98,503 in Beauty ( See Top 100 in Beauty ) #3,516 in Facial Day Care
Brand	Vanicream
Brand Name	Vanicream
Customer Reviews	4.7 out of 5 stars 11,826 Your Review
Global Trade Identification Number	00345334310167
Item Dimensions	7.6 x 7.6 x 17.8 cm
Item Form	Cream
Item Volume	473 Milliliters
Item Weight	14.4 Ounces
Item dimensions L x W x H	7.6 x 7.6 x 17.8 cm
Manufacturer	Vanicream
Manufacturer Part Number	TC09D
Model Number	345334310167
Number of Items	1
Other Special Features of the Product	Moisturizes
Skin Type	Acne-Prone
Special Feature	Moisturizes
Specific Uses For Product	Eczema
UPC	885123365027 885161580840 884809650235 345334310167 885678920009 885744404044 885231112759 885310669815 811890753071
Unit Count	453.0 Grams

Reviews

C**S

Lite but just right

31.10.2024

P**S

Very good

22.02.2023

ل**.

اكزيما

ممتاز للاكزيما

28.10.2025

C**L

Eccellente

Eccellente per chi ha problemi di dermatite

18.03.2025

N**T

Highly recommended

16.04.2026

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