cap screws on when water not frozen, pops off and will not screw on when frozen. Filled to recommended marks. What am I doing wrong?

This is due to the water getting into the threads before it freezes. Unfortunately every time you pour out the coffee, the water inside goes right into the threads. They could design the threads to be water tight, but that isnt the case currently so we just have to deal with spinning top and water gushing into our coffee.

Does this fit under a Keurig mini?

No it wouldn't fit under the brew spout of that machine to our knowledge. Most full size single cup brewers it can - the product is 6.75" tall so with clearance greater than that it's in the clear.

How easy or difficult is it to clean? How do you clean it?

It is very easy to clean. I clean it a few times a week. Couldn't be simpler, just unscrew it and throw in the in the dishwasher.

Can anyone tell me how long it needs to be in the freezer to be ready for use? Thanks

6-12 hours for the initial freeze. Time will be dependent on water temp and freezer temp. Refreeze times are much faster usually.

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HyperChiller HC2RG, Plastic

Product ID: 727576910

Details

Size
Fits standard
Brand
HyperChiller
Color
rose gold
Material
Plastic
Item Volume
12.5 Fluid

🍷Perfect for coffee, tea, wine & more

⏱️Chills beverages in 60 seconds

♻️Reusable & eco-friendly design

Description

❄️ Chill smarter, not harder—your 60-second ticket to iced perfection!

ECO CONSCIOUS COOLING - Uses only water—no chemicals or gels—making it a sustainable choice for the mindful millennial.
RAPID CHILL TECHNOLOGY - Get your iced coffee or drink ready in just 60 seconds—no more waiting, no more dilution.
SLEEK ROSE GOLD FINISH - Elevate your kitchen or bar setup with a trendy, eye-catching color that matches your modern aesthetic.
DURABLE DISHWASHER SAFE - Crafted from improved, stronger plastic that’s built to last and easy to clean for your busy lifestyle.
VERSATILE BEVERAGE COMPATIBILITY - Fits all standard 12 oz cans and bottles; ideal for coffee, tea, wine, juice, and cocktails.

The HyperChiller HC2RG is a patented, reusable beverage cooler that chills drinks in just 60 seconds using only water. Made from durable, dishwasher-safe plastic with a stylish rose gold finish, it fits standard 12 oz cans and bottles and is perfect for coffee, tea, wine, and more—offering a fast, eco-friendly way to enjoy perfectly chilled beverages without dilution.

Specifications

Manufacturer	Elite Gourmet
Model Number	HC2RG
Package Dimensions	17.2 x 11.6 x 11.1 cm
Material	Plastic
Color	rose gold
Volume	12.5 Fluid Ounces
Size	Fits standard 12 oz cans/bottles
Package Weight	0.36 Kilograms
Batteries Required	No
Material Care Instructions	Dishwasher Safe
Brand Name	HyperChiller
Volume	12.5 Fluid Ounces

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The product exactly matches the description. Very satisfied with my purchase.

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