Question 1

Is this compatible with the grohe pure blue system? the head looks identical.

Accepted Answer

Hi, thank you for your question. It is not compatible with the Grohe Pure Blue System because it has a different filter head to the BWT PREMCART. This means that they have their own inward compatibility system which cannot be mixed or matched. If you have any further questions, please feel free to ask us.

Question 2

I've always bought a bwt bestmax x filter. is the premcart compatible with the same fittings? is it as good?

Accepted Answer

Hi  Segelene,

Thank you for your enquiry.

The Premcart Filter is similar to the bestmax x filter and can be used with the same head in most circumstances, they can be both be ordered from Amazon UK.

BWT offers a wide range of cartridges that can be used with your drinking water system. Please, contact our customer service team on 01494 838100, and they will be happy to help you choose which cartridge suits your needs depending on the level of filtration and or mineralisation you may require.

Best Regards
BWT Marketing Team

Question 3

Having purchased this item previously through Amazon, I cannot get it to screw into the cap.  Am I missing something ??

Accepted Answer

Hi D. Hart,
 
Thank you for your question.

To the best of our knowledge there has been no change in design. 
Could you please confirm that you are still using the same filter head as you have done with your previous purchases and not upgraded it for any reason? Please contact our customer service team on 01494 838 100 during normal office hours.
 
Thank you.
 
BWT Marketing Team

Question 4

How long can I store this cart before use? As I can not see an expiry date.

Accepted Answer

Dear Jack,

Thank you for your recent enquiry regarding our advice about BWT PREMCART Filter. 
If stored properly, the original PREMCART Filter can be stored for several years.
Proper storage means:
•	At temperatures between 1°C and 40°C.
•	The filter should always be stored in the original packaging foil until the filter cartridge is changed.
•	The filter should be stored cool, dry and protected from sunlight.
If you have any further questions, please contact our customer service team on 01494 838 100 during normal office hours.

Thank you.

BWT Marketing Team

Brand	BWT
Model Number	PREMCART
Colour	White
Product Dimensions	8.5 x 8.5 x 25 cm; 760 g
Material	Polypropylene (PP)
Item Weight	760 g

BWT Premium Drinking Water Replacement Cartridge PREMCART

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Description

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Common Questions