Shark Matrix Plus 2-in-1 Robot Vacuum & Mop, Black/Mocha Silver, AV2630WA

This is a robot vacuum cleaner. It is not and will not be as good as my canister vacuum. However, I used that vacuum about as frequently as I had guests over and in 2020 that dropped to 0, as the time I spent on my carpet doing yoga increased drastically. As a result I decided to take the plunge and I LOVE my bot vac. FACTS ABOUT MY USE - I have three short-hair cats - I have a 3 bedroom, 2 bathroom house with some spare rooms - My house is "2 stories" with some other weird levels - I have primarily carpet, but some tile, some laminate, and some sheet vinyl QUIRKS/TIPS - The errors don't always make sense. The "something stuck underneath me" error is the most common red herring. Look at the tutorials for cleaning the front wheel (you have to pry it out of the little case), and the main brush (it doesn't get super tangled with hair on the middle, but pet hair does get stuck at each end. - The mapping feature really does just take a bunch of patience and not paying attention. Let it run several times and the map will eventually sort itself out. My bot vac still does some weird patterns on the floor... so I just imagine it's training for the bot-vac olympics floor routine and those unusual paths are worth bonus points. - For me, a dense dusty buildup (gross, right?) started to accrue on the short bristles of the main roller so that then they didn't move like independent bristles. And then I noticed it wasn't as good at picking up pet hair. I combed that off of the bristles and it's unsurprisingly much better at picking up pet hair. - It's pretty dang good at regular cleanup if you take care of it (I do a quick clear-out of the brushes and dust bin after each run, it's pretty darn easy), but it's not stellar at corners and edges especially if you vacuum as infrequently as I do/did. So I got my canister vacuum out and cleaned the edges and corners. No biggie! MY COUPLE OF GRIPES - My map randomly deleted itself one day? I was annoyed because I'd set up some very clever no-go zones that I was pleased with. The bot vac did, however, remember the automatic schedule. Go figure? This was frustrating but again... the bot vac cleans my floors twice a week. It's worth a weird map glitch to me. - One of the latches that you pinch together to hold the dust bin in place is now kinda sticky and doesn't pop back into place. I wiggle it to get it to re-latch. Annoying but again... not the worst fate ever NIFTY FACTS/FAVORITE THINGS - You can have a map of the main floor you use this on (near the docking station) but you can ALSO then pick up the bot vac and take it to another floor or a room that you don't want cleaned on the regular and it'll clean that without forgetting the main map (see above for map-related oddities... unrelated to moving the bot vac). It just returns to where it starts and then sends you a sad message that it can't find the dock until you pick it up and take it back - This isn't a feature of the vacuum so much as it a bonus side-effect of the automated schedule. I keep the floors in the main area much tidier now then I used to because I know the vacuum runs twice a week and I don't want to have to quickly dash over and pick stuff up so the vacuum has free reign - THE BAGLESS COLLECTOR IS AWESOME. It is so nice not to have to deal with the consumable bags from my canister vacuum, and to not have to worry that it'll fill up if I don't empty it all the time! I've had this now since early December 2020, cleans are scheduled twice a week, and once each week I carry the vacuum to the upstairs or the back room to run, so plenty of cycles, plenty of square feet, and so far so good! I am SOOOOOOOOOO glad I finally got my bot vac and once I worked through some of the quirks, I am very happy with it!

We’ve had our shark for just about 48 hours now and could not be happier. It is still painting the map of our house, but it is getting really close. I have run it 6-7 times so far, and only once had to interrupt it due to getting in a precarious area of our den, but the map is getting more and more accurate. I have learned through other comments and reviews that it is best to turn OFF recharge and evacuate and resume modes while the bot is painting the map. This has helped a lot. I let it run about 45-60 minutes before having it head back to base, and have found this to be the best way to get a complete map. Once the map is completed, I will turn those modes back on. We have 3 dogs, two of which shed a lot of hair, and were our primary reason for the purchase. I am very satisfied with the amount of hair that is collected. There was a little that was stuck within brushes, but I feel that is mostly due to to some areas we have neglected before that has some build up. That only happened initially, and has not been ongoing. We were concerned with some other reviews about the noise level, but I have run in all three modes, and find the noise to be acceptable. Like many of us these days, I work from home and host many conference calls and have not found there to be any issue. Of course if the bot is running around your feet in max mode, you will have issues, but not in normal or eco modes. If this was a typical corded or cordless vacuum I doubt you could say the same. Talking of comparison between a regular push-pull vacuum and the bot, you are not going to get the same suction, although I don’t know that any manufacturer is yet close to make that claim. However, I feel like the shark does it’s job and does it very well. It is picking up the hair, dust and dirt we hoped and expected it to. I am ready to purchase a mop equivalent to follow our bots footsteps. I know the Roomba has it already, but I have not searched for the Shark version yet. Talking of Shark vs Roomba: We did extensive research online and found the comparison reviews to be very comparable in performance, quality and ease of use. Our main deal breaker was price, and that, above all made our decision. However, with that said, we have also been loyal to Shark over the many years as we have always been happy with their quality. But will also admit that we have yet to purchase a Roomba to compare it to. But feature for feature, we found the Shark to be half to price of the Roomba, and that speaks for itself. Again, overall, we are very, very satisfied with this product upon initial use. Our only fault was not following provided instruction initially, but have learned from others user experience. We have a two story house, and now we know it works on one floor, we are ready to purchase another for the top floor. The ease of use and the time we save, and the areas the bot gets to above what we would get to with a push-pull vacuum, we feel like it is a great investment... With that said, I only hope I am not having to update this review in the next few weeks/months with any issues, but definitely, so far, so good!

We just received the robot yesterday, February 3, 2023, so this is a preliminary review. Setup was straightforward as was connection to wifi and the app on my phone. My biggest concerns are with the app, not the Robot itself. First, there are few directions within the app. Thus I had to search through the various menus and randomly press buttons in an effort to find something. Then on several occasions I found the item I wanted to find wouldn't show up at all until the robot completed it's first full cleaning. It's a learning curve I know, but they could have helped a lot more than they did. Then after the robot completed the first cleaning, magically, a map of the house appeared and once I got the image turned rightside up, it was simple to name the rooms. But herein lies a small issue. The app provides a list of room labels to choose from, but there appears to be no provision for customizing names. Hence, my wife's sewing room became the "Playroom." I knew there was a place to set the robot's suction power (Eco, Normal, Max) and after 20 minutes of re-searching, I found it. However the setting appears to apply to all the rooms to be cleaned. This is fine if you have all carpet or all smooth surfaces. Most of our floors are smooth but the master bedroom is a rather deep pile carpet. The app allows you to name each room and send the robot off to clean all, several, or just one. This is nice. But having that capability without the ability to set the suction level for each room separately seems rather brain-dead! That's my compaints so far. Lets move on to the more positive aspects of the robot. I mentioned, the fairly deep pile carpet in the bedroom. The robot handled it with aplomb. There was a noticeable change in speed and ease of operation but it pushed through without a whimper. I had it on normal power and would prefer "Max," but will try that later. The map it produced was remarkably good for a single cleaning run and I could easily determine which room was which, once I got it rightside up. " a single cleaning run" could be misleading. Two full charges were needed to complete the cleaning. The app does provide a decent report of the robots activity. It started cleaning at 9:56 am, then briefly docked 30 min. later (orientation ??) and resumed cleaning after emptying its dust bin. The battery ran low (about 30%) after 83 minutes of cleaning time. 3 hr. and 15 min. were required for the battery to recharge. It then cleaned (with an intermediate docking) for nearly 2 hours where it died in our bathroom with 5% charge showing in the app. We carried it back to the docking station where it exhausted the debris and began recharging. 6.5 hours were required from staart to finish. This isn't good, or bad, It;s just information for you. The app says 2276 sq ft were cleaned. This is about twice too much. About 1350 sq ft (gross outside dimensions) were available, but that includes closets, furniture, bathtubs, etc that block the robot. I did notice that it systematically recleaned numerous areas on the second charge, So I don't think their numbers are wrong, just duplicated. Its ability to navigate appears to be excellent. It does travel in long, precisely straight lines when it can. Though it seems to turn around at about 20 ', regardless. When it approaches a wall or furniture, it will slow and gently tap the barrier, or turn just before reaching the item. It typically turns corners around furniture efficiently, though there is sometimes a bit of wasted spinning around. Except for the time where it ran out of juice, it effortlessly relocated the dock to recharge and empty the onboard dust bin. We have a pet cat with 2" fur, very fine fur, that sheds constantly. There is no reason that cat isn't totally bald! The roller brush and side brushes seemed to handle it well. Both were relatively free of her fur. I know I will have to clean the axels and the roller every few weeks but it should be tolerable. If I think of it, I'll add to this review at a later date. So here is an update. It's now April 21, 2023 and I'm still very pleased with the machine. It seems to do a good job on our hard surfaced floors as it seldom misses visible debris. The degree of cleaning on our carpets is harder to know, but the dust bin always contains an abundance of cat hair. Speaking of cat hair, the roller NEVER clogs with cat hair. However, the axles on the roller do collect hair. I have to clean them every 2-3 weeks as the machine stops and says "my roller is clogged." That said, the roller axles are very easy to clean. No tools are needed since the roller cover just snaps in and out and the roller then lifts out nicely exposing the axles and housings. Though a small pick is needed to clean one end of the axle. The shark never gets caught in a corner or tight spot when there is a path out. Our Neato used to get caught frequently for no good reason. The shark has gotten caught a few times on cords, shoe laces etc, and twice has run up on the track of our patio door and gotten stuck but it is vastly better at returning to the base station than our Neato. I have the "Extended Clean" option turned on which tells the Shark to continue cleaning until it needs charging. Lately it has run out of power a few times and had to be manually returned to the base station . I will try it with extended clean "Off." This may cause it to take longer to clean the house but may increase reliability. The attached photo illustrates the depth of pile in our carpet as well as the manner in which it cleans. The shark is quite systematic when cleaning but it does sometimes cover some areas twice. We have some open grates on our floor and the Shark traverses them without issue. The Neato would stop on them and discontinue cleaning so we had to use the magnetic strips (supplied) to avoid this issue. The shark recognizes the magnetic strips, but they aren't needed for the grates. I empty the dust bin on the base station probably once every 3 weeks which works fine. That's all for now. Here's another update,. It is now January 10, 2024 and the Shark has 11 months under it's belt. It started doing weird things/errors after about 6 months so I replaced the battery which was needed with our Neato and it took care of our problem. It continues to perform well until it picks up a small rock or pea sized chunk of dog food, which happens frequently now that we were forced to change our little dog's food for medical reasons. The shark does pick up these items but they fail to exhaust into the dustbin and lodge either in the throat of the dustbin or get stuck in the spring loaded door on the Shark. When that happens an error occurs and the shark ceases operation. This issue is simple to fix. However the most annoying thing is after clearing the blockage, the Shark doesn't pickup where it left off. I have to select the rooms that were missed (very nice capability by the way) and tell it to start cleaning again. May 14, 2024 The shark, as near as I can tell continues to function normally. However, the dustbin's failure to empty and subsequent error messages that prevent the unit from continuing to clean has finally pushed me over the edge. It is rare that the entire set of rooms get vacuumed. Most days I have to restart the machine at least once during the cleaning cycle and then it "forgets" where to restart. The bottom line is it's too frustrating to use now and it's going in the trash.

Update 12/29/2025: if i could give a zero i would!!! ok, the warranty ran out November 2024, the unit has failed. It started to act up a month before the warranty ran out. I cleaned it, new filters, new rollers, did regular maintenance work, it still failed. I was told by a Shark rep after going through the steps to fix , and it can not be fixed. I was offered 30% off buying a new one from Shark! I paid 349 plus tax for a vacuum that only lasted a year with normal daily use in our home!!!! I have had Shark vacuums in the past, with no problems, so i stuck with Shark on the Robo Vac, and that was a big mistake to do so!!!! What a rip off!!!!! Now i am out a vacuum! Back to a broom and dust pan! It does not fail in a year nor cost almost$350!!!!! ------------------------------- OLD review: I did not get the highest model, but being a lover of shark vacuums I did purchased the self cleaning vac mop model to see if i would like a robot vac. All I can say is WOW!!! We have 2 dogs whose job is to shed, 4 cats, a cocatoo, hubby and kids. The first picture is random run, the second was from after returing to dock to empty and then back to point it had stopped at to finish. The 3rd is from a whole house programmed run. 4 rooms, 1 bath and hallway. The last one the pad from cleaning one room with the mop function. That blew my mind, it is not a frequently used room and had been washed a couple days before. Using a broom or cordless stick vac(not Shark, was a bad girl, i can say it will soon be replaced with a Shark version, no more straying from Shark)it looked like i could make a toupee daily!!! This robot vacuum 3 toupees in one cleaning! This was on normal mode, may try matrix next time and see what she finds!!! Love how she mapped the rooms, it was very accurate and let's you know the size of the rooms, and also the size of cleaning it does. It was very impressive!!! The mop feature worked great too. I have no complaints, no streaks, dried quickly and was not sticky. My goal is to get the shark robot vacuum wet/dry model that auto fills cleaning fluid too. I can not believe how much crud it finds and how clean the floors are. I do have some furniture it can not go under, but it does get under enough to help control dust bunnies, especially if able to go around the full piece of furniture. I will see if this helps lessen dusting since the floors are so much cleaner. It really is not that loud when it empties itself. Very quiet when working. I love that she can be programmed her to sweep the whole house and she does at 0300 daily. Off she went with no prompts. Could not be easier!!! She loves working nights! HA HA. I am not technically savy, so it took me a couple minutes to figure out the app. But, once I did, a piece of cake to set her up! Now to see if she does hold 60 days of this crews fur and dirt!!! I have confidence in Shark, that it will!!! If your home has two levels you would need 2, I have one room that has a step down into, I just place her in the room, push clean and off she goes. I am impressed that my floors do not look like they need to be swept again a few hours afterwards. I do not have carpet, but i do have a dog rug that absorbs all with shag pile under their food and water bowls, and she goes right over it! Its time to put the one down by the front door like that one, and I am pretty sure she will not have a problem with it. I am very happy that "Rosy" loves to keep my floors clean!

Since we bought this in late November, which I suggest getting since it was newely half off its retail price of 600 (gotta love black Friday), I have only had to get out the old vacuum once. I was worried that we would have to get it out more than that to get under our cabinets in the kitchen, but that is luckily not a problem. If I see something under there now I just push it to the middle of the floor if I know shark is going to clean that day. So here we go... Pros: -it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally not a problem (I had some things here and there get missed the first go around, but I mostly see that it has problems on carpets, which we have mostly hardwood floors so not a big deal). -it mapped out our first floor, which is sizeable, in about 2 go cleanings. I was worried about this as a large amount of reviews stated that it took 30 or more cleanings to map their house out and it still didn't map it correctly. The one thing I noticed about these reviews is that they are mostly from from a year ago, so I'm assuming that there has been a software update since then to address this issue. It was super efficient at mapping. - I see this as a pro, but some might not, is that it teaches you to adjust your cleanliness behaviors. You need to keep the floors free of obstacles (as much as possible) in order for this robot to do its job, which means moving your shoes, picking up toys, moving chairs, etc. It was good for my wife and i to adapt better habits anyway and this was a good way to Kickstart that for our household. - if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor. Man does it help. My allergies have been much better over the past 2 months. - some people gave the app negative reviews, but I found it helpful overall. It is simple, easy and quick to make adjustments on. -you really don't have to empty this but once a month. And, honestly, I could get away with maybe once every 2 months instead. Don't forget to do a monthly maintenance check and clean the filter, but this is a 5 minute routine once a month. Much easier than busting out the bulky vacuum all the time. CONS -speaking of the app, it needs a no go zone feature. The magnet strips, while great, don't effectively help in managing the bots path all the time. Make sure to tape it or use 3m sticky stuff to keep it on the floor otherwise your bot will try to suck it up and take it for a ride with it. The no go zone feature would be helpful for wire areas, furniture, or kid play areas. I hear it is supposed to come along sometime in the future, hopefully soon. -carpet cleaning is a little bit of an issue. We have a giant area rug in our living room and it sometimes has issues with picking up stuff. Luckily, the bot does 2 or 3 sweeps, which most times gets the debris or fuzzies on our carpet, but not all the time. This is indicated on YouTube reviews that I watched before I purchased this, so I knew what to expect. -it is slightly noisy and takes a while to clean. I advise to make the schedule while you are not home, because it can change your daily routine pattern. Generally, it takes about an hour and a half to clean our 600 square foot first floor. I keep it on normal mode, but there is a higher power suction mode that is louder. So get ready to turn the volume up on your TV. I did hear from a roomba user though that this bot is quieter, so I guess it's subjective. -this is more if a personal gripe, it might not be a big deal for you, but I was hoping to have a meet the Jetsons vibe when I connected it to my alexa. I wanted to say "alexa, clean the kitchen" and it do just that. Unfortunately, it doesn't do different room commands, it just does its normal full routine. You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room. Still, if you have a kitchen mess and you want to use verbal commands through alexa skills to do something while you are continuing chores or cooking, it would be a nice touch if it did it. Oh well, that's just me. Overall a great purchase. Currently, I got mine for roughly 315 and I am doing monthly payments with Amazon, which I love this feature of Amazon's payments. I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot. I did a ton of research on different vacuums and this one is in the top 5 (as of right now). I highly recommend this to anyone with similar lay out as us (mostly hard wood floors with area rugs). I found the cons to be just nit picking at its performance, and overall it makes our life 80x easier. I give it a 4.5 out 5 for my personal home and I hope this review was helpful. 1 year update: Dog hair: Still going strong and still highly recommend for those with mostly hard wood floors or linoleum. In fact, I recommended it to my mom and dad and now they have one and love it. We did finally get to test it with some serious dog hair. We had an Australian Shepard (which has super thick and clingy fur) and another dog that visited for several days. Both are extremely active and were all over our floors and our one carpet area. They left a ton of fur and it did take 3 or 4 cleanings to get up about 80% of the hair. Whatever was left over was bunched up on the carpet and was easily removable thanks to shark. Just be prepared to wait a few days for the fur to be cleaned up in the carpet. If it's hardwood then it is cleaned up instantly. Hair and roller blade: I have not had any issues with the roller blades and hair tangling. I had to untangle some hair that rolled to the center twice. It is an easy fix. Take scissors and a quick snip and boom solved the problem. The big thing is that it doesn't hinder the cleaning ability of the vacuum. Parts: I haven't had to replace any of the parts yet on it. Just keep up with monthly maintenance and it will hold up. Clean the filters and the dust cup monthly and it will run smoothly. The battery life is still the same too. No issues with battery degradation. Errors and software stuff: so the errors are minor with this robot. It is the occasional bumper is stuck and that the dust cup needs to be emptied, which is nice if you forget to keep up with maintenance. The only issue I have with the software is that it used to be able to clean specific rooms when I originally got it, but now it doesn't allow me to do that at all. It's a bummer since sometimes I still stuff in the kitchen and I just want it to do that room, not an entire cleaning again. Also, and this is a small gripe, but I wish that I could have the robot automatically go to max suction mode every cleaning. Instead, I have to go to my shark app on my phone and change it from normal mode (which is its default cleaning mode) to max. Overall, I would still say this is a 4.5 out of 5. Minor issues, but still totally worth it.

Pros: Cleans well Simple to clean/replace parts Good for single floor homes Cons: Loud/bumps into walls App not fantastic but servicable No grid cleaning Floor needs to be clear (no items laying around) After nearly two years my device finally stopped working. I absolutely loved this machine and was devastated when it stopped working. I used this machine daily, often twice a day, for nearly two years. In that time, I used my standup vacuum maybe a handful of times for big messes that need to be cleaned up immediately. Other than that, I used the robot vacuum. I lived in single story 2 and 3 bedroom apartments with a mix of carpet/tile while the vacuum was in use. Mostly live alone with one cat. I learned quickly that prior to having this robot vacuum, I was not cleaning my floor often enough. Every single time I would run the Shark it would pick up huge clumps of cat hair, dirt, and debris. I often received compliments on how clean my place was. For the first year or so, I had the Shark set to start cleaning while I was at work. After it got stuck a few times and ran out of battery I decided to just run it manually. Manual use is super simple - literally just press the button on the device and it takes off. It would run for about two hours or so and return to the charging base. It is not methodical in the way it cleans - it just bounces from wall to wall like that old screensaver (it’s kind of addictive to watch) - but it does the job. You do need to make sure to pick up any big things on the floor before you run it. It will get caught in curtains, shoe strings, phone charging cables, dirty clothes, etc. and it’s kind of loud. Definitely not anywhere near a standup vacuum, but it does make a whirring noise and bumps a little too loudly against the walls. Living in an apartment, I didn’t run it at night because the thumps might’ve bothered my downstairs neighbors. I didn’t like to have it running while I had company over or when I was trying to nap, but other than that it was fine. Cleaning (the vacuum) is self explanatory I think, comparable to other robot vacuums from what I can tell. I needed to open it up and clean the brush maybe quarterly if necessary. The brushes start to bend after getting used, but I just switched which side they were on to get them to bend the other way - not an issue at all. I actually replaced the brushes and filter only once after about a year. I accidentally threw away the filter and didn’t even realize it was gone for months, the vacuum still worked great. This was easily the cleaning device I used the most and I will be prioritizing getting a replacement asap.

Bottom line: with regular maintenance, this will lightly clean your floors for over a year but won’t last a long time. We ran it three times a week and still needed a push vacuum to get the deeper down dirt once a month. September 2022: it gets stuck on things like thresholds that were no problem before. On the fourth call to customer service, it was determined that the robot was not repairable, so it cleaned three times a week for a 1.75 years = $1.25/cleaning. American Express should replace this with the extended warranty protection. Customer service is pretty helpful and knowledgeable but the first call should have included adding my information to the database and logging my call as well as giving me the information that the third call did. The battery only charges to 80% now. Summer 2022: still running strong. I set a reminder to clean it every four weeks when we got it. It’s not perfect though – when we vacuum with the Dyson standup, we get about the same amount of junk in one pass that the Shark does in a month. Summer 2021: this thing really works. Highly recommend cleaning it every four weeks if you have hardwood floors, a small dog, and a cat. it does smell when it docks. November 29, 2020: We have a five-year-old Roomba that we limped along for the last year without a dock because it quit working. The Shark (Bruce) is much quieter and does not bang into walls and furniture as violently as the Roomba did, but there are a few downsides: ⁃ Bruce requires 35 square feet of empty space on a wall. Around here, this is expensive real estate. Our main floor is about 800 square feet (although the map said 560 which is more accurate of the Shark-able area) so you can imagine that amount of space is hard to come by. The Roomba, God rest its soul, only needed about 4 square feet, and it did not mind the darkness under things so you could hide it. ⁃ Bruce requires the lights stay on. Since we are home almost 24/7 on zoom meets now due to COVID, one of the great things about the Roomba was the ability to block off the living room side of the house and have it clean that at night, then move it into the bedroom side of the house during the day. ⁃ I will miss the spot cleaning mode from Roomba. If I spill something dry, I could set the Roomba on that spot and hit a button and let it clean that area. Once the map gets done, you can clean by room - it’s not the same. Also apparently you can’t carry it to a different floor for cleaning as needed without messing up the map. ⁃ We have a screen-porch-turned-sunroom that is a couple of inches down, so I’m not sure if that can be cleaned at all since it’s supposed to make its own way everywhere. This thing constantly humps my bathroom scale and floor lamps so maybe it can make it back up the step plus a steep threshold. Edit: turns out it ignores the boundary strip underneath a cotton throw rug and appears to use the cliff sensors to not go over the threshold. ⁃ Speaking of the map, it seems like if you change the configuration of your furniture, it might confuse the robot. From other reviews, it sounds like the robot needs a large number of passes before it makes an accurate map, so you may have to delete it and start over if you move something it can’t get under. ⁃ This might sound paranoid, but it has a freaking camera on the top, which is probably part of its optical system, and likely does not transmit any images or video or store them. It’s still a little disconcerting, and a cat riding it in a shark costume is probably discouraged. ⁃ It would be nice if the app had the ability to stop it. It’s fairly quiet so I could potentially run this while I’m in calls but would need to be able to stop it if it gets too close or too loud, and the app seems like it would be a good place to do that. I could then start it again once I get off the call. ⁃ It would be nice to have an online user community so I can ask stupid questions there instead of calling someone or asking online. It’s only been running an hour so far, but we will try this out and see if there’s a way to make it work in our space because it seems to do a nice job with our dog and cat hair. Time will tell how well it keeps up. November 29, 2020, 10 PM The place where we had the most room for docking was in our very dark bedroom. The blue lights on this unit are bright enough to light up a runway (some hyperbole here). Thank goodness we have black duct tape, but now we have a brand new shiny robot with black duct tape on it. First world problems, I guess. December 4, 2020, 10 AM The map is now reading 1700 square feet. That is absolutely not possible for a house that measures 35’ x 25’ on the outside. It still does a great job cleaning though, and it awkwardly manages to dock in a much smaller area. Even though it doesn’t hit things as hard as Roomba dead, there is a fair amount of white paint around the edges from our trim.

This is my second Shark Matrix. I had 2 prior robo-vacs. One was okay, but had a bag and regularly needed to get the roller brush cleaned off. The other which I thought was going to be comparable, definitely was not. It kept losing the brush and just did not clean very well. Both were iHomes. The better of the two I used for quite some time, but due to accumulated hair under one of the wheels some of the plastic housing broke and the pins kept falling out of the door of the dust bin. Lots of fun fishing them out of the garbage. So that one is on its last legs. However, as I said I regularly had to clean the roller bar nearly every time I used it and that is a pain. I have long hair and 4 cats, so hair is a factor. I decided to research what Shark had to offer and it was considerable. I have a sharp corded stick vacuum which is my favorite to use on stairs and in my foyer. It has a roller bar that doesn’t get gunked up with hair. I’ve had that one for years, so this is what prompted me to go with Shark. Sure cleaning the vacuum occasionally is what you should be doing, just a vacuum should not use extensive cleaning every time it is used. I did a bit of research and decided on one that does not use a bag, has a self cleaning roller bar and can mop if we decide to do that. Mind you, this is light mopping as you are just pushing around a wet pad. SET UP: Getting this set up was easy. You push down the base plate. Put the Base unit on that and plug it in. Put the brush on the robo-vac. Remove the mop head from the vacuum bin and put that into the vacuum. I put the vacuum against the base unit to charge. Then you download the app and follow directions to connect the robo-vac. You need to wait for it to charge and then you can send it around to survey the area. USAGE: Once the survey was done, I set mine out to do a portion of the house. The next day I did the rest. You can opt to have it return to base every half hour, of cleaning if you want, but I find this takes up enough battery that it was having to clean in two separate time frames to accommodate that. Much depends on the size of your house. Mine isn’t that big. Also depends on how dirty your house is. As I mentioned this is my second system. The first one impressed me so much that I invested in this second one. My first one is at our house, the second at our lake house. The old first ihome is used in our basement floor which has a family room and laundry room and the cats always track litter there. The second iHome is being donated. Maybe someone who doesn’t have pets will find some use for it. What I like about this one is: Brush roller handles hair well. You can clean it occasionally and it will be fine. Does not seem to get stuck in corners, or in odd spots as much as prior ones. Seems to not have issues with cords as much as a prior one. Does not lose the rotating brush constantly (if ever) No bag to replace. Just a cup to empty. Filters can be washed Overall it just seems to do the job well. Sure with a robo vac, it does not get into corners behind stuff, or odd little nooks, but it gets the bulk of stuff. In the kitchen where we have an island, sometimes we pull out the chairs so we can clean around them differently. Same with the dining room table too. MOPPING We have used the mop option, but are sensitive to the need of letting the solution area dry out. So for this reason I may not use it much. Time will tell. It did a decent job. We marked some areas as no-go areas. (base of cat trees). You have to zoom in to designate small areas. One thing we wondered is whether it wets the pad right away or waits till it gets to the designated area. It wets the pad at the start and mops from the base unit to where you send it. I think it would be better to wait till it gets to the designated area. In our case, the unit is in the living room and we wanted to mop the kitchen, so it did a swath of the living room on its path to the kitchen. We consciously opted to get the 2nd one with the mopping option, despite rarely using it on the first one. This was due to our experience with the iHome system. The first one was “okay” and on the second one we opted for one without the mopping option, thinking we would get a comparable model just missing the mopping part. It was not a good assumption. The second unit without the mopping option was a vastly inferior model. So using that correlation from the iHome system to the Shark systems we opted for the exact same model that we liked. The only thing the iHome did in my opinion better than this system was in the software. It showed me progress as the robo vac was working. This one does not. You get a Mission report at the end.

I have received the Shark ION Robit Vacuum and I am totally shocked to see that it is equipped with a 110-120 V AC power adapter. But in UAE we only use 220 -240 V AC. Two things to raise a flag for: 1- Nothing anywhere in the product description says that it will come with a 110-120 V AC power adapter. 2- More than 20 years back, everyone in the world is making only switching power adapters that can handle both 110-120 and 220-240 VAC. So what shall I do now, perhaps throw it in the garbage....

Absolutely love this vacuum. It is my first robot vacuum, but I’m thoroughly impressed and I don’t know how I lived with out one before. It isn’t the most quiet vacuum, but I just have it running while I’m doing errands. It’s lovely that you can schedule it so that it vacuums when you’re out of the house or at night it’s pretty powerful. It picks up my dog’s hair great. surprisingly gets into more nooks and crannies than I thought it would, including under the counters.

Pésimo producto. Todo el tiempo se desconecta del wifi, no pasa más de un día sin que se desconecte el robot. Volver a conectarlo es difícil, muchos pasos y muy tedioso, he pasado varios días seguidos sin poder volverlo a conectar al wifi y a la aplicación SharkClean. No lo puedo poner a limpiar si no estoy en la casa (a pesar de estar conectado el robot a la red wifi). Si mi celular se desconecta de la misma red wifi que el robot, tengo que volver a aparear el robot y la app. Demasiados problemas de conexión, 1 de cada 5 días lo puedo utilizar, el resto no, es inútil. NO LO RECOMIENDO.

المنتج جيد ولكن الكهرباء 110 البرنامج لا يعمل في المملكة العربية السعودية

So far it is working good Only draw back is that I can't set a time limit on scheduled times. It runs for 2 hours no matter what. It's loud when it bumps into things. Otherwise very satisfied.