Cuisinart 12-Cup Coffee Maker, Single-Serve Brewer Glass Carafe, Automatic Hot & Iced Coffee Machine, Brew Strength Control and Brew Pause, SS-16BKS, Black Stainless Steel

I got this coffee maker to replace one we had which got to be just too cumbersome to deal with. It was an expensive brand, but it had to be cleaned constantly, even more often than the directions mentioned. After the last cleaning cycle, it just refused to work, giving an error message about needle being clogged, which it wasn’t. Upon first use, I was extremely impressed how fast this thing made a cup of coffee! Literally, less than 3 minutes after pressing the start button, my coffee was ready. And with this machine, you have the option of what size cup you want to brew, up to a 12 ounce cup. This is good for those who like stronger coffee or maybe weaker coffee. It has a single serve basket which is easy to clean and easy to use. Just fill it up, place inside the holder and into the slot where it goes, and you’re brewing. It has a 42 ounce water reservoir in back which holds a good amount of water but it isn’t too large so it will have to be filled every 3-4 days, depending on the size cup you brew and how many daily. You can also use the K cups as well. The machine also makes a full pot rather quickly as well and it comes with one of those reusable filters, or you can use regular paper filters. And of course it has timer functions for brewing later or at a set time. Overall, this is a really nice coffee maker, I really like how it works, especially the fast brewing. So far, it hasn’t needed cleaning but it does have a cleaning function, but I haven’t had the opportunity to use it yet. This coffee maker has a ton of features, all of which make it a very functional product but, where it stands out most is in how fast it brews coffee. My wife and I both simply love this thing!

I purchased this particular brand as I have owned a half dozen different Keurig coffee makers prior. However, every Keurig has failed usually within a year. The Cuisinart is nice and works well so far. But two areas in the design could use some minor improvement. First, the water tank is really not big enough. After 3 cups of 12 ounce coffees it needs refilling...it would nice if it was bigger. Secondly, there is an internal hinged lift inside the water tank that if you fill it to the top water leaks out where the hinge is attached through the sides of the water tank. Both are very minor annoyances. Otherwise it works just fine...so far. I now keep a spare coffee maker on hand when I have to wait for a warranty replacement. I hope I never have to use it with the Cuisinart. Well, my luck didn't pan out as of March 2025. Within the last few weeks the pod only dispenses 8 ounces of coffee on the 12-ounce setting and within the last few days it sometimes gives an E07 error. I have thoroughly cleaned it with vinegar as instructed. The cleaning cycle gives 16-ounces of liquid so it is not a pump problem. So, this one has lasted only 7 months. It has become obvious to me that neither Keurig or Cuisinart can manufacture a quality product.

I am loving my coffee center by Cuisinart. I love the options of 1 cup or a full pot. The coffee is nice and hot and there are so many features like changing the heat on the plate that keeps the pot warm. It also looks nice on my counter. It's very easy to use. The only issue I had was the pod side would not work at first so I got on YouTube and it showed a button behind where the arrow for the pod is. You have to push it a few times and loosen it up and then it works. I didn't see anything in the booklet about that. It's very easy to clean and easy to put back together. I got the dark Grey metal and I just love it.

I shopped around for quite a while before deciding on this Cuisinart, and I’m really happy with my purchase. I previously had a single-serve Keurig that I loved and had forever, but now that both my boyfriend and I work from home, making one cup at a time just wasn’t cutting it anymore. K-Cups were getting expensive, and using ground coffee in a reusable pod every time we wanted another cup became tedious. I love that this gives us the best of both worlds. We can make a full pot of coffee in the morning but still have the single-serve option when one of us just wants a cup of tea or something different. We haven’t tried the iced coffee feature yet, but I love having the option. One of my favorite features is the programmable timer. We have ours set to start brewing every morning at 6:00 a.m., so the coffee is ready when we get up. It’s such a small thing, but it makes our mornings so much easier. The price was reasonable for everything it does, and I also love that it comes in white. My kitchen is mostly white, so it fits in perfectly and has a really clean look on the counter. The only issue we’ve noticed is that a small amount of water can leak from the bottom when we move the machine. It hasn’t been enough to be a big deal for us, but it is something worth mentioning. Overall, I would absolutely recommend it, especially for a household with more than one coffee drinker. It was exactly the upgrade we needed from our single-serve machine.

Now that I got it working I love it! My daughter and I both went over the instructions and followed them to the T. It took several times playing with it before we could make a pot of coffee. That was very frustrating. I almost sent it back.

I purchased this coffeemaker to replace my old Cuisinart which I had for years with no problems. Unfortunately they do not make the model anymore and this is the new model. In the 10 months I have had it I have had to contact the company twice because of problems. In December the pod stopped working and after cleaning and doing a factory reset twice I finally got it to work. Just 2 days ago the carafe side stopped working. Completely died, no heat or water movement. Nothing. Again I had to contact customer support and am awaiting a response. I gave them all the information they needed and did everything they suggested in December. I would just like to return it and get my money back. Very disappointed in this Cuisinart SS-16 model. UPDATE : 3/26 Customer service emailed back After answering questions and trying their suggestions they emailed me and said they would replace the unit. I had to send a picture of the unit with the cord cut and they replied that I should receive the new coffeemaker in 7-10 business days. Customer service was very responsive. I’m hoping this next coffeemaker will last as long as my original one did.

I looked all over for a new coffee pot. I knew I wanted one that could do a single cup in a pot. This one fits the bill. It’s more than I wanted to spend on a coffee pot, but it is nice looking and makes a good cup of coffee.

This coffee maker worked fine for about two months on both the K cup and the carafe side. Then it started to show an E07 code which means the fluid line to the K cup is blocked. There are two causes of this - supposedly. The first is that the needle which pierces the bottom of the k cup is blocked with dried grounds. This is easy to fix, just take it out and clean it. The second is that the needle that pierces to top of the K cup and through which the hot water is injected has also become blocked. Again, the recommended fix is to insert a fine wire up the needle to clear it out. I did this and it worked for a while. But about every month or so it would show the E07 code, even though I had run cleaner through it. I tried running it without a K cup to flush it out and this also seemed to work for a while. All the K cups I have used are standard issue Starbucks. Then yesterday, the code appeared again with the same gurgling screeching sound of the pump trying to push through a blockage (or maybe something else?). This time it would not clear no matter how many times I tried to flush it out with a vinegar solution running through without a K cup. Being somewhat handy, I tried to take it apart but found that there are so many hidden, molded in snap clips that I could not get at the fluid lines without breaking it. They could have at least designed it so that it comes apart easily. With the advised use of a wire to poke up through the needle to break up blockages, you would think that at least that part of it would have some sort of easy access, but no. Disappointed, but it is too late to get my money back.

Muy bien, es la medida que quería

Love everything except we are having a problem with exploding pods which is very messy, expensive and annoying. Not all the time, but once is too much.

Purchased in May 2025 and began using in June. It is now mid-September 2025 and this machine is non-functional. From the get-go, the pod side made odd noises. Within a month, about one out of every five pod brews wouldn’t brew more than an inch of coffee. Cleaned completely as the videos suggest and descaled. Still not reliable. Then the carafe side started to overflow and leak when it was brewing. Took it all apart and cleaned it again. Now the pod side only displays and E07 error message, regardless of what I have done to try to fix it (as per video troubleshooting). A coffee maker should not need this amount of maintenance within the first three months. Either this was a refurbished model that was advertised as new, or it is a completely non-functional model that Cuisinart should not be selling — especially at a $250+ price tag. Extremely disappointed. I would not recommend anyone purchase this machine!

I had this machine only a few days now and it works great. However I don’t know how it will work in a year from now.

We had a Cusinart coffee maker for about 20 years, used it daily and it lasted that long. Last month, the water tank started leaking, so we had to get a new one. We had a Keurig but it was kinda crowded on the coffee cart, so I sold it and bought this one. So happy with my purchase! It’s easy to use, the single serve has more oz options than the old one and the coffee maker has a bold feature too. I got it for a really good price too! I hope it lasts as long as the last one!