Can someone please tell me the depth of the actual mantlepiece of the Chadwick...i'm assuming it's narrower than the hearth? (thanks!!!)

Both are 30cm. Warning - be aware there are no spares available for this unit so if it goes wrong your gubbed.

Are parts this available for this electric fire?

To try and get a replacement motor for the log effect on this model I phoned Dimplex and was told that there are no spare parts for this model but they offered me a 'good discount' (their words) on a new model. I told them that if they had made it clear up front that there were no spares I wouldn't have bought the fire in the first place - no effect.

is the fireplace an off white colour or cream

Its more cream n tho it loks good its v loud!

What height is the suite?

Suite DimensionsA: 915 mm heightB: 934 mm widthC: 297 mm depth

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Dimplex Chadwick Fully Assembled Optiflame Electric Fire Suite, Complete Fireplace with 1500 Watt Heater, 2 Heating Settings A Choice Of Flame Colours, Speed And Brightness

Dimplex Chadwick Fully Assembled Optiflame Electric Fire Suite, Complete Fireplace with 1500 Watt Heater, 2 Heating Settings A Choice Of Flame Colours, Speed And Brightness

Product ID: 48016104

Details

Brand
Dimplex
Colour
White
Finish type
Painted
Heat output
1200 Watts
Installation type
Freestanding
Material
Engineered

🎨Adjustable multicolor flames

🔥1500W dual heat power

🪵Realistic log effect

£672.98

Duties & taxes included

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Description

🔥 Elevate your space with warmth and wow-factor — no assembly required!

PLUG PLAY LUXURY - Fully assembled freestanding design means instant style with zero hassle.
EFFORTLESS ELEGANCE - Stone-effect surround adds a sophisticated, modern touch to any room.
YEAR ROUND AMBIANCE - Optiflame LED flames work independently of heat for cozy vibes anytime.
CUSTOMIZABLE COMFORT - Two heat settings with thermostatic control keep your space perfectly warm.
ENERGY SMART HEATING - Low wattage flame-only mode saves energy while setting the mood.

The Dimplex Chadwick Electric Fire Suite combines a beautifully crafted stone-effect surround with the UK's most popular Optiflame LED flame technology. Offering 1500W heat output with two adjustable settings and thermostatic control, it delivers efficient warmth for rooms up to 20 sqm. The flame effect operates independently, allowing year-round ambiance without heating. Fully assembled and freestanding, it’s a stylish, energy-efficient solution for modern living spaces.

Specifications

ASIN	B003O2O46W
Assembly Instructions Description	Please refer to user manual attached to this product page
Best Sellers Rank	106,514 in DIY & Tools ( See Top 100 in DIY & Tools ) 121 in Electrical Fireplaces 2,406 in Rugs, Pads & Protectors
Brand Name	Dimplex
Chamber Depth	29.7 Centimetres
Colour	White
Country Of Origin	China
Customer Reviews	4.4 4.4 out of 5 stars (33)
Finish Type	Painted
Heat Output	1200 Watts
Heating Coverage	20 square meters
Heating Element	electric
Included Components	Electric Fire, power cable with British standard Plug, Remote Control, Instructions
Installation Type	Freestanding
Item Dimensions D x W x H	29.7D x 93.3W x 91.5H centimetres
Item Shape	Rectangular
Item Type Name	Electric Fire
Item Weight	39 Kilograms
Manufacturer	Dimplex
Manufacturer Part Number	500000699
Material Type	Engineered Wood, Metal, Plastic
Model Name	Chadwick Complete Suite
Model Number	500000699
Number of Items	1
Number of Packs	1
Orientation	Freestanding
Power Consumption	9 Watts
Power Source	Corded Electric
Room Type	Bedroom, Dining Room, Home Office, Kitchen, Living Room
Size	One Size
Special Features	Adjustable Flame, Adjustable Thermostat, Led Flame, Multicolor Flame, Overheat Protection, Safety Shut Off, Timer
Specific Uses For Product	Indoor
Style Name	Classic
Unit Count	1.0 count
Ventilation Type	Vent Free
Warranty Type	Limited

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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