SureFlap Microchip Pet Door

This door can be a bit confusing as to what exactly it does when you read the description or the reviews. So hopefully this review will help someone. Please note that I am NOT using this door the way it is intended to be used. So I do not recommend using it the same way I'm using it. This said, it works the way I'm using it and I'm delighted with it. How this door works: The most important thing to understand is that this door is meant to restrict which pet can come *in*. With this door, all pets can get out (but read on!). The default setting is that only allowed pets can come in and everyone can go out. The way it works is that there is a 'tunnel' facing the outside. When a pet sticks her head in the tunnel, sensors in the tunnel attempts to read the pet's chip or pendant. If it can, it unlocks the door so that the pet can come in. There are other modes for this door (like locking it completely or putting it on a timer), but none of these modes change the basic behavior of the door. The controls for the door are meant to be on the inside (and the tunnel on the outside). If you are looking for a door to not let some of your pets go out, then this is not your door OR you will need to use the door in a way it was not intended to be used (like I'm doing). Concretely, that means that you will have to install the door the 'wrong' way'. That is with the tunnel facing inside and the controls on the outside. To be as clear as I can be: regardless of how you install it, the door can filter only one way through, it cannot filter both ways. You can lock one way completely (or both ways completely) but you can filter only one way. How I am using it: I have a cat enclosure in my backyard. All of my cats are allowed in the enclosure (through an non-restrictive pet door in my house). Now some of my cats are senior cats and they are allowed outside of the enclosure. So I wanted a cat door that would let only my senior cats out. So I am using this door completely outside of its intended use. I installed it in the frame of the enclosure (so the whole door is outside) with the tunnel facing inside the enclosure and the controls on the outside of the enclosure (see picture). This way, only allowed cats can get out of the enclosure. I was really worried about rain messing up the electronics so I protected the control side of the door with a little roof (see picture). I also taped over the battery compartments on each side as well as tape some heavy duty plastic over the controls. It has rained a lot this winter and the door still works great. But the enclosure is somewhat protected as it stands partly under an upper deck. I'm not sure how well the door would work if it was fully exposed to the elements. How it performs: I'm really impressed with it. Setting it up is a breeze. It does a great job at recognizing my pets' chips. It also comes with one pendant that I use to make sure the door still works. It looks to be really sturdy too. I've been using it for 3 months and it has been working flawlessly. My senior cats love it and the kittens can't get out. Even my 'Houdini' kitten has not figured out how to defeat it to get out. And if the kittens ever make it out then I have the peace of mind that they can come back in easily. This door was worth every penny! ————— 5 year update: Quick update after 5 years. The door finally started acting a little funky. I only changed the batteries once in 5 years but lately it has started acting like the batteries are low even when i put new ones in. I have not tried yet to call the manufacturer about it but i will and will post an update afterwards. I had another one of these doors on an inside door (to stop an overweight cat from getting into my other cats’ food) but i was not using it anymore. So i swapped the 2 doors and the working one is now outside in the enclosure. A few interesting facts: * the door that has been outside for 5 yearS and went through hurricane Harvey and kept on ticking for over 2 years after that * the protection that i describe in my originally review was pretty much useless and i got rid of the tape and the little roof after a year or so * the door i was using inside is also about 5 years old but seems to be working great * it is easy to reset the memory but you will have to reprogram the pendant that came with the door if you do that.

OKAY so I've done A LOT of research on doggy doors that will fit my needs for my two chihuahua mixes. My boyfriend is totally paranoid about critters coming in through a doggy door, so the only way he would agree to let me install one was on the condition that I get a totally high-tech one that eases his paranoia. This is definitely the best pet door technology on the market, and despite the steep cost of the product and the installation, I think it is well worth the money for all the things it can do. Please note that this version of the pet door **ONLY** scans microchips from one side (the tunnel side, intended for the outside. If you want it to scan both ways, you will have to look into the dual scanner version). General settings allow for single-side locking, double-side locking, and timed lock/unlock functions. After a couple days with the door, here are my thoughts. (Note: I hired a professional to install it, since I have a metal door and lacked the appropriate tools to install it myself, so I can't speak for ease of installation. The contractor did not seem to have any issues, however. The job was done in an hour.) PROS: - Door operation is fairly simple and the company provides lots of information in the manual and in their website videos on installation and operation. I like that the control panel is hidden, so there's no accidental button-pushing that can happen to mess with operation. - The door is aesthetically pleasing, small, and clean-looking enough so that it isn't an eyesore on the back door. - The door has a LOT more settings available than it advertises, which is amazing. For example, there are custom modes where you can turn off the microchip sensor (making it more like a regular pet door), lock it from the outside at certain times, and more. Instructions for these custom modes are in the manual, which comes in like 8 languages. - Training has been going well for my dogs with some adjustments. Though initially fearful of the door, consistent practice and prompting has gotten them more accustomed to the noise and feel of it in a few days. I HIGHLY recommend either disabling the microchip function or taping the plastic flap open while your pets are learning to use the door. It took my dogs some time to understand that they can pass through an apparently solid object, and it confused them a lot if the sensor didn't pick up on their microchips at times. Now that I've disabled the chip function, training is going much easier. - The manual provides helpful troubleshooting tips if you run into problems. CONS: - Though the door seals fairly well, I can still feel a little cold air from outside the house, which is to be expected. You can't expect plastic to insulate as well as a metal door, so the temperature change is natural. No gusting wind or anything, though, so that's not too bad. - I worry a little bit about the durability of the locks. They are little plastic nubs, and plastic could break, of course. However, I have not had any issues with breakage yet, and there is a 3-year warranty on the product, which I'm sure would cover problems like these. - After a few days, the sensor suddenly wasn't picking up my dogs' microchips. There many be two reasons for this: my stepson might have messed with the unit and erased the chips from the unit's memory, in which case it's fixable OR there may be intermittent signal interference due to the fact that the unit is installed in a metal door. If this is the case, the manual provides some troubleshooting options, but as all of them involved cutting the door some more, I don't think I will do this. BUT I was able to compromise nicely by disabling the chip reader and setting outside/reader side lock and unlock times for overnight periods with the custom mode options. I may re-investigate troubleshooting the chip reader issue later when my dogs have learned to use the door with confidence, but even if the reader never works right, the custom modes can provide the work-arounds I need for my purposes. If you are considering installing this in a metal door, read ALL the information in the troubleshooting section about how to deal with this before cutting into your door. This was my mistake.

This product doesn't work as described AT ALL and there is ZERO customer service. They have disconnected the phone and don't return emails. In the meantime, I have a hole in my door where a good cat door should be. I paid almost $300 for this door and another $200 to have it installed and it is useless because the description is inaccurate. The listing says: SELECTIVE ENTRY PET DOOR: Scans on ENTRY ONLY. Uses RFID to read your pet’s implanted ID microchip, allowing your pet access without letting in stray animals—learns up to 32 identities; programmable collar tags are sold separately for pets without microchips. SIMPLE ONE BUTTON Programming. There is NO ABILITY to program anything. My yard/feral cats are both microchipped. This should work. The way this works in real life is that you put the door into "learning mode" and the cat has to TEACH ITSELF how to go in and out of the door. This would be difficult for any cat but impossible for feral cats. Further, while it's in learning mode, any animal can get in and out. There are raccoons, possum and other stray cats in my yard. This is unworkable. Best to know what you are getting and avoid the horrible, non-existent customer service from this company at all costs.

Chatière de très bonne qualité. L’installation est simple, même sur un vitrage. Le système de reconnaissance par puce RFID a motivé mon achat, tout comme la fiabilité de la marque. Idéal pour permettre à un chat d’explorer l’extérieur en toute autonomie 😻 À noter : – Côté porte intérieur, j’ai ajouté deux petites pièces de mousse au niveau des loquets pour atténuer les bruits de fermeture. – J’ai remplacé les aimants d’origine par des modèles plus petits afin de réduire la résistance (mon chat n’arrivait pas à pousser correctement 😅). – Installation sur vitrage réalisée avec un adaptateur pour vitrage de la même marque et disponible sur Amazon. – Pour l’étanchéité entre l’adaptateur et la vitre, j’ai utilisé le Soudal Fix All Crystal (vendu sur Amazon) – En bonus, j’ai également réalisé un joint entre le tunnel extérieur de la chatière et l’adaptateur pour une parfaite étanchéité à l’eau et à l’air. Mon chat, très peureux, a mis environ trois semaines pour être totalement à l’aise avec la chatière.

Dirty old used product. Parts missing. Terrible.

This cat door is well made, easy to program, reads my cat’s microchip without fail and was easy to install. Our older cat is very hesitant to use it. She has never used a cat door before. The clicking sound it makes when her microchip is being read (and the latches open) makes her nervous and causes her to back away. It’s only been a week though. I suspect she will become more comfortable with it. Unfortunately what we need it for is to keep our kitten indoors while allowing our older cat to go in and out as she pleases. The side with the tunnel is the only side that reads the microchip. Our only option at this point is to install the product backwards but I’m not sure we should because the buttons probably shouldn’t be exposed to rain etc. Awesome product, I just wish I had read the description better. In a few months when our kitten is old enough to go outside it will work like a dream.

NÃO COMPREM! Se der problema vc não vai ter suporte para acionar a garantia nem mesmo assistência técnica para reparar. O meu deu problema com pouco mais de 3 meses( não lê mais o chip) e não tenho suporte nem do fabricante nem da Amazon.

Anfang Dezember 2012 hat unsere 3 Jahre alte Katzenklappen (PetPorte Chip Katzenklappe für 196,-) endgültig den Geist aufgegeben, nach dem die Klappe immer mal wieder nicht verlässlich schloss. Der Verschlussmagnet tat es gar nicht mehr. Auch der Wechsel des Magneten brachte keinen Erfolg. Außerdem löste sich die äußere Induktionsspule und baumelte vor dem Ausgang. Insgesamt eine enttäuschende Klappe, die zum Glück so nicht mehr angeboten wird. Deshalb musste eine neue Klappe her. Die XXL für 149,- schien perfekt und ist es seit über einem Monat auch. Das einzig Mühsame war, dass Loch in der Kellertür größer zu sägen, weil XXL. Ansonsten lief der Einbau vollkommen problemlos. Angenehm überrascht war ich sowohl von dem stabilen Kunststoffgehäuse und der ebenso stabilen Scheibe, der gut und leise schließenden Klappe, der Randabdichtung der Klappe (nur wenig Zugluft) und dem doppelten Verschlussmechanismus. Unsere Katze wurde beim Rausgehen sofort erkannt. Der einzige Nachteil, wenn es denn einer ist, scheint mir der Batteriebetrieb zu sein. Da unsere Katze so gut wie immer raus kann, habe ich die verschiedenen Programmierungen noch nicht ausprobiert und kann nichts dazu schreiben. Bislang funktioniert die Klappe problemlos, die Batterieanzeige zeigt immer noch auf voll. Ich würde sie wieder kaufen. Nachtrag 8.11.2015 Auch nach fast drei Jahren zeigt die Batterieanzeige 100%. Der Stromverbrauch scheint sehr niedrig zu sein. Die Klappe hat die ganze Zeit problemlos funktioniert.