Genetic Ethnicity + Traits

AncestryDNA is interesting and the results were detailed, giving a good overview of my heritage and potential relatives. The testing process itself was simple, and the kit was easy to use. My main issue was the wait — it took much longer than I expected to get the results, which was a bit frustrating. Overall, it’s a useful service, but the slow turnaround left me feeling a little underwhelmed.

Amazing, good instructions, great value for money telling me loads about my DNA and my family From what I know it's very accurate, the only downside in the app is that you have to pay for certain information.

I bought a kit for my wife a few years ago and it threw up some interesting points so decided to have a go myself, the test is simple and easy to complete, box and post. The down side is the time scale, they say it takes up to 20 days (Working days) to receive the samples then 6 to 8 Weeks to process and send back you results so could take up to 3 months to get your result so a slow process, will update when my results are in.

Purchased this as gift and did the job. Happy with this purchase.

Quick delivery and in depth results

Bought as a present for partner, simple instructions and good communication with ancestry, would recommend

I would strongly advise people to think twice before buying this product. My experience has been extremely frustrating and a complete waste of time. Every time we sent off a DNA sample, the test failed. Even after the company confirmed that they had extracted the DNA, the result still came back as unsuccessful. What makes this even more confusing is that they never clearly explained that the issue was due to insufficient DNA, leaving us with no real understanding of what was going wrong. When they offered a free replacement DNA test kit, the problems continued. Despite the fact that we are based in the UK, they repeatedly processed the request as if it were coming from the United States. Each time, the replacement kit was arranged through the US instead of the UK, meaning we had to contact customer support again and again just to correct the mistake. This turned what should have been a straightforward process into a long, drawn-out ordeal. Constantly chasing customer service to fix the same issue is not something customers should have to deal with. Overall, the testing process has been unreliable, the communication unclear, and the logistics poorly handled. Based on this experience, I cannot recommend this product to others. Until the company improves the reliability of their testing and fixes their international order handling, it simply isn’t worth the time, effort, or frustration.

All ok with the order and nice gift but lose stars as its not very clear that there is an extra charge for the subscription to the site, and its not cheap. If you are buying this as a gift beware that the recipient will need to spend more money to use the site properly. Not really what you want when you are giving someone a present!