Question 1

Did the packages all arrive at once? I only recieved the slide and it says on amazon that it was delivered.

Accepted Answer

Exact same boat.  Ordered 12/1/20 re eived 1 of 3 and Amazonarked it as delivered.  No answer ever from the seller.  Back and forth for a refund because Amazon says irs a 3rd party seller.  What a disgrace.  I sent the 1 box back and I'm glad.  Thr quality of that product is terrible.

Question 2

I’ve been waiting for three months to receive box 4 but never came. What’s in box 4?

Accepted Answer

I believe "box 4" is the slide, I waited forever for all of mine to come in and the seller is useless on answering questions about it, but I eventually did receive all of the boxes, 2 big long boxes, 1 smaller box (about half the size of the longer 2) and a slide (not in a box, just wrapped in plastic with a shipping label stuck on it), and they all came in separate deliveries unfortunately. And don't believe the "10 hour build time for 2 people", it took my husband and I 4 days to build this set, and the building instructions are a bit backwards. We also had to buy longer bolts for the glider brackets because the bolts that were sent for it were an inch too short.

Question 3

I have only recieved one box and the slide. Have emailed twice. How can i get a refund?

Accepted Answer

How many boxes were there ? The description shows that there’s 3 boxes and then the 4th one is the slide ? Also what company was it ? I’m trying to get a hold of someone cause I only got box 1/3 and 2/3

Question 4

Where are these made?  if not in usa i am not interested

Accepted Answer

Not sure. Manufacture has e website. Buy this item directly from Walmart. It is a Walmart exclusive item. I returned the one I purchased. Two months and never received all of the item. It was an Amazon third party. It was a horrible experience.

ASIN	B00BGYOTYW
Best Sellers Rank	#1,511,079 in Toys & Games ( See Top 100 in Toys & Games ) #1,988 in Play & Swing Sets
Brand Name	KidKraft
Customer Reviews	3.5 3.5 out of 5 stars (445)
Item Dimensions	155 x 130 x 111 inches
Item Dimensions D x W x H	130"D x 155"W x 111"H
Item Weight	228 pounds
Manufacturer	Solowave [DROPSHIP]
Manufacturer Part Number	F23220
Material Type	Wood
Model Number	F23220
Number of Items	1
Set Name	Windale
Size	Full
Theme	Clubhouse
UPC	875257032209
Unit Count	1 Count

Big Backyard F23220 Windale Play Center

Description

Specifications

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