K-Duo Plus

Follow up to my original review. After 10 months this machine has exceeded my expectations. This may be the best coffee maker I have ever owned. I bought this machine July 12 for $140. I owned a 10 cup Mr Coffee machine that had similar functions and features (except the K-cup capability) that I was very happy with. It was about 10 years old when it started leaking water from the reservoir which prompted me to replace it. The only issue I had with the old machine was capacity. On those occasions when my wife and I wanted an additional cup of coffee it was inconvenient to brew another half-pot or full pot that often didn’t get fully used. This Keurig Duo seemed to be the perfect replacement. It features a 12 cup pot and has the K-cup feature for additional cups if needed. After reading several reviews on Amazon I identified 3 items that were a concern to me. 1. The permanent filter lets fines into the carafe. 2. The carafe doesn’t keep the coffee hot enough, long enough. 3. Longevity, a few reviews noted breakdowns after a few months. I have only owned this machine for about 2 weeks so I don’t have enough history to speak to the longevity issue. However, I can say that my first two concerns have been non-issues for me. The permanent filter DOES let fine coffee grounds through into the carafe. This problem is easily solved by using paper Bunn Coffee Filters BCF100 in place of the permanent filter. This works so well that in my opinion it renders the permanent filter a detractor rather than a benefit. The filter basket holder is easily removed and you can dump the filter and grounds out cleanly. Conversely the permanent filter has to be removed, cleaned and put back. In my estimation this is far more inconvenient. As far as temperature is concerned I find the Keurig carafe is probably less insulated than my old machine in that it seems to cool off faster. This is also not an issue for me. My perfect drinking temperature is somewhere around 145 degrees. The temperature of the coffee from the Keurig is 170 degrees right after brewing and is 168 at 30 minutes and 161 after 1 hour. The coffee pot is usually empty before the two hour mark in our home. So far the temperature has not been an issue for us. Other miscellaneous notes are: brew time for a full carafe is 9 minutes and 30 seconds; very reasonable. The auto delay brew function works well but is a little counterintuitive. I have to turn the machine on, push the auto button, and press the start button to “set” the delay function, then press the power button again OR it will brew a pot of coffee immediately. Counter space footprint is ideal for us. Registration of the product was slightly inconvenient because the Keurig registration system didn’t recognize the serial number at first. I tried again after a few days and it worked fine so not really a significant issue. Overall - after 2 weeks of ownership I am very satisfied with this product and would recommend it highly. If it doesn’t last for at least 5 years at the current price point however, I would not buy it again. Time will tell.

Makes great coffee and the option to make pot or single cup is awesome. I really enjoy the Strong brew option especially on the pods since I want to get every little bit of flavor from those darn things. The brew cycle is pretty quiet and quick. I've not had a chance to use the automatic timer but operation seems pretty straight forward. I did receive an open box. (the little seal at the top was cut and the top taped back shut) I thought I was getting a return but everything seemed to be "factory" as the little pieces of tape holding things in place were all there. The only things that were missing were the 15 K cups advertised on the box so I guess someone raided the box and took those out. Whatever. Not a deal breaker and not a reflection on the coffee maker anyway. Not the cheapest model out there; however, the option to place the water tank in 3 different locations is super since I hated sliding out my prior maker just to get to the tank for refills. With this option, I can position the tank on the side that has the most space and I no longer have to slide the base out to get to it. Overall, this Keurig has less plastic than most models so it does "feel" premium. (seem like it will hold up for years)

When I called Keurig regarding a machine I had about 6 years+ ago, there were no replacement parts available. It was a big disappointment but what they did instead, was send a brand new machine which really shocked me. I was really surprised they made this offer just because my Keurig couldn't be fixed. What company does this these days? I've had that coffee maker which we use everyday, and it was wonderful. The features were simple and easy to follow, and based on the layout of my countertop, I could place the water receptacle on either side of my machine. Recently this coffee maker stopped working after we got hit with a storm that took out our power for over 24 hours. Unfortunately, it was still plugged in when the power came on and I think there was a surge that knocked the computer component out. I liked the machine so much, It didn't bother me to pay this time for another new one. I got the exact same model. We were thankful for Keurig offering that to us back then and feel it needed to be paid forward. Enjoy everything about the machine and since I'm a die-hard believer in Keurig based on their quality products, we bought this one. Thank you Keurig for giving customer care a great name. Thank you for your kindness and I'm hoping this review will help you even more! It's nice to support a company that supports its customers.

Muy bonita cafetera y funciona Perfecto, prepara el café bastante rápido, comparada con otras cafeteras que he comprado. Muy buena compra

I received my duo via Amazon but when I ordered it didn’t specify that it was from Costco. They shipped quicker than expected, and included a bonus 1 lb ground coffee, 48 KCups and a spare coffee machine filter. So I was already impressed before even firing it up. Love the slim design and removable water canister that can be placed on the back or side. Love not having to fill the pot with water first then pour it into a coffee maker, usually ending up with water on the counter. The design allows me to make a pot of coffee and then use a KCup function or just straight water through the KCup function without having to remove the full pot coffee filter. They function through two different places. This important to note because if you want hot water for tea, it doesn’t run through the full pot coffee filter area and taste like coffee. The coffee comes through hot into an insulated pot instead of warm and heated on a burner resulting in a bitter cup of coffee. Note, there is no burner. This actually works well for us as having a water softener, as with our other coffee makers, on occasion after washing the pot and placing on the burner, the salted water has corroded other coffee pot burners. Anyway, the flavour of the coffee is superior to any other coffee maker I have had. Now, the one flaw; insulated pot doesn’t close completely so the coffee stays “warm” for two hours as advertised. Warm, not hot. Since my husband leaves for work before 5 am and coffee is timed for him, by the time I get a cup shortly after 6 am, it is warm, not hot. If I add cream, I have to reheat it in the microwave. This is a small point, not major but if you think it keeps the coffee hot for two hours you would be disappointed. The coffee is good enough to drink black though so without cream, it’s usually warm enough for the first much needed cup.

Fake items

Great coffee maker, by the cup or pot.

Es un buen producto esta cafetera, pero si están en la Ciudad de México y desean comprarla, primero tienen que cerciorarse de que haya cápsulas en el mercado para este sistema. Eso la hace un poco compleja, pero el sistema duo me permite hacer un buen café con alguna mezcla molida. Me gusta y es funcional.